Using the Notify Cisco Webex Connector with a major incident
concept brazil Updated Sep 10, 2026 1 min read use-cisco-webex-notify-mi.md
Initiate a conference call from the major incident workbench by inviting one or more users to join a call.
Notify administrators, major incident managers, or communications managers can manage conference calls.
- Create a collaborative communication task from MIM workbench
Create a communication plan or add a new communication task to an existing communication plan to resolve a major incident from the major incident management workbench. - Initiate Notify Cisco Webex conference from MIM workbench
Initiate a Webex conference from the MIM workbench to work towards the resolution of the major incident. - Add participants to a conference call
Add a participant to a conference call to participate in the discussion to resolve the major incident. - Join a conference call
You can join an active conference call from an incident to discuss about the resolution of an incident.
Parent Topic:Using Notify
32 lines · 2.2 KB
--- title: Using the Notify Cisco Webex Connector with a major incident description: Initiate a conference call from the major incident workbench by inviting one or more users to join a call. locale: en-US canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/notify/use-cisco-webex-notify-mi.html release: brazil product: Notify classification: notify topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Using Notify, Notify, Manage service capabilities, Extend ServiceNow AI Platform capabilities] --- # Using the Notify Cisco Webex Connector with a major incident Initiate a conference call from the major incident workbench by inviting one or more users to join a call. Notify administrators, major incident managers, or communications managers can manage conference calls. - **[Create a collaborative communication task from MIM workbench](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/create-collab-comm-cisco-webex-notify.md)** Create a communication plan or add a new communication task to an existing communication plan to resolve a major incident from the major incident management workbench. - **[Initiate Notify Cisco Webex conference from MIM workbench](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/initiate-cisco-webex-notify-conference.md)** Initiate a Webex conference from the MIM workbench to work towards the resolution of the major incident. - **[Add participants to a conference call](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/add-participants-cisco-webex-notify-call.md)** Add a participant to a conference call to participate in the discussion to resolve the major incident. - **[Join a conference call](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/join-cisco-webex-notify-call.md)** You can join an active conference call from an incident to discuss about the resolution of an incident. **Parent Topic:**[Using Notify](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/notify/using-notify.md)
| title | Using the Notify Cisco Webex Connector with a major incident |
| description | Initiate a conference call from the major incident workbench by inviting one or more users to join a call. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/notify/use-cisco-webex-notify-mi.html |
| release | brazil |
| product | Notify |
| classification | notify |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Using NotifyNotifyManage service capabilitiesExtend ServiceNow AI Platform capabilities |