Supporting information for ServiceNow Otto for CMDB

concept brazil Updated Sep 10, 2026 1 min read now-assist-cmdb-supporting-info.md
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Get a quick overview of the important information that is related to the ServiceNow Otto for CMDB application.

Supported versions

ServiceNow Otto for CMDB is supported starting with Xanadu patch 3.

For more information, see Configuring ServiceNow Otto for CMDB.

Supported LLMs

You can use Now LLM Service, Azure OpenAI, Google Gemini or Anthropic Claude as the AI model provider for all generative AI skills and AI agents. Use the Configuration Controls in AI Control Tower to define which options are available, then set the skill-level preferences in the AI Admin Hub console. For more information, see Large language models on the ServiceNow AI Platform.

Supported languages

ServiceNow Otto for CMDB supports the following languages across all skills:

  • German
  • French
  • Japanese
  • Dutch
  • French Canadian
  • Spanish
  • Brazilian Portuguese
  • Italian

For more info, see

Parent Topic:Exploring ServiceNow Otto for CMDB

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