Disable exceptions for a policy

task brazil Updated Sep 10, 2026 1 min read pace-exception-disable.md
Raw file servicenow.com

You can disable exceptions for a policy for which exceptions have been granted. When this option is selected, you can no longer request exceptions and control objectives can no longer be associated with the policy.

Before you begin

  • Role required: sn_pace.admin

Procedure

  1. Navigate to Policies > My Policies.

    Note: To view all policies generated by admin/other users, navigate to Policies > All Policies.

  2. Click the policy for which an exception has already been granted.

    The Details page is displayed.

  3. Click the More Actions icon and select Disable exceptions.

    The Exception status is changed to Disabled You can no longer request exceptions for this policy.

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