Assessment notifications

reference brazil Updated Sep 10, 2026 1 min read r_AssessmentNotifications.md

You can configure the system to send email notifications for assessments.

You can configure any of the following types of notification during the process of generating assessable records:

Notify assessment user: This messages notifies you of an assigned an assessment and includes the type, the due date, and basic instructions. The message also contains a link to the record where you take the assessment.

Note: If a user has a pending assessment, then the system will not generate another instance of the same assessment.
Remind assessment user: This message reminds you of the due date if half the time passes and you have not completed the assessment. The message content is the same as the first notification.
Notify manager assessment is overdue: If you do not complete an assessment by the due date, the system may send a notification to your manager, depending on configuration.

Note: By default, the system runs a script every 30 days to cancel expired assessment and survey instances that are in the Work in progress or Ready to take states.

Parent Topic:Enable manager notifications

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---
title: Assessment notifications
description: You can configure the system to send email notifications for assessments.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/r\_AssessmentNotifications.html
release: brazil
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Enable manager notifications, Assessment administrator tasks, Using assessments, Assessments, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Assessment notifications

You can configure the system to send email notifications for assessments.

You can configure any of the following types of notification during the process of generating assessable records:

-   Notify assessment user: This messages notifies you of an assigned an assessment and includes the [type](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/c_MetricTypesAndAssessableRecords.md), the due date, and basic instructions. The message also contains a link to the record where you take the assessment.

    **Note:** If a user has a pending assessment, then the system will not generate another instance of the same assessment.

-   Remind assessment user: This message reminds you of the due date if half the time passes and you have not completed the assessment. The message content is the same as the first notification.
-   Notify manager assessment is overdue: If you do not complete an assessment by the due date, the system may send a notification to your manager, depending on configuration.

**Note:** By default, the system runs a script every 30 days to cancel expired assessment and survey instances that are in the **Work in progress** or **Ready to take** states.

**Parent Topic:**[Enable manager notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/t_EnablingManagerNotifications.md)

**Related topics**  


[Create metric types and generate assessable records](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/t_CreatMetricTypesAndGenAssessRecs.md)

[bundle-platadm.c_ScheduleEvents]