Request an instance

task brazil Updated Sep 10, 2026 1 min read t_RequestAnInstance.md
Raw file servicenow.com

Request the provisioning of a new Amazon EC2 instance through the service catalog.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Self-Service > Service Catalog.

  2. Select Amazon EC2 Instance from the Request Application Infrastructure category.

    [Omitted image "EC2ServiceCatalog2.png"] Alt text: EC2 service catalog 2

  3. Select the operating system, the type of instance (Large or Small), and the number of instances requested.

    See the specifications for Large and Small instances in Amazon EC2 Instance Types.

  4. Type a reason for the request.

    [Omitted image "EC2ServiceCatalog.png"] Alt text: EC2 service catalog

  5. Click Order Now to order the instance.

    The Order Status form appears, summarizing the request. A status bar tracks the progress of the approval and provisioning of the EC2 instance.

    [Omitted image "EC2OrderStatus.png"] Alt text: EC2 order status

    Upon successful creation of the instance, you receive an email containing the instance ID, IP address, and the public DNS for the instances created.

Parent Topic:Amazon EC2 instance request from the Service Catalog

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