Edit a question in Catalog Builder
Edit an existing question if you want to improve it by adding UI policies.
Before you begin
Role required: catalog_builder_editor, catalog_admin, or admin
About this task
Set values for the fields and condition-based field messages. Make the question mandatory, visible, or read-only based on your requirements. You can also deactivate the question.
You can’t edit the questions that belong to single-row and multi-row variable sets.
- If the question is used in a published catalog item, you can’t delete it but you can mark it as inactive. You can include such questions again in the catalog item by using the Insert De-activated questions option.
- Removing a new question that has never been published deletes the question.
- You can’t remove questions of types that aren't allowed in the template or supported in the Catalog Builder.
Procedure
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Navigate to All > Service Catalog > Catalog Builder.
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Select the Catalog items tab.
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Select a catalog item and navigate to the Questions tab.
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Deactivate a question.
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Move to the question and select the deactivate icon ([Omitted image "deactivate-quest.png"] Alt text: Deactivate icon.).
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In the dialog box, select Deactivate.
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Edit a question.
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Move to the question and select the edit icon ([Omitted image "edit-quest-builder.png"] Alt text: Edit icon.).
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Make the required changes and select Save.
Note: If you want to add UI policies to the question, use UI Policy tab to add them.
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Parent Topic:Creating or editing catalog item template
Related topics
---
title: Edit a question in Catalog Builder
description: Edit an existing question if you want to improve it by adding UI policies.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/service-catalog/edit-question-cat-builder.html
release: brazil
product: Service Catalog
classification: service-catalog
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Creating or editing catalog item template, Catalog Builder, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---
# Edit a question in Catalog Builder
Edit an existing question if you want to improve it by adding UI policies.
## Before you begin
Role required: catalog\_builder\_editor, catalog\_admin, or admin
## About this task
Set values for the fields and condition-based field messages. Make the question mandatory, visible, or read-only based on your requirements. You can also deactivate the question.
You can’t edit the questions that belong to single-row and multi-row variable sets.
- If the question is used in a published catalog item, you can’t delete it but you can mark it as inactive. You can include such questions again in the catalog item by using the **Insert De-activated questions** option.
- Removing a new question that has never been published deletes the question.
- You can’t remove questions of types that aren't allowed in the template or supported in the Catalog Builder.
## Procedure
1. Navigate to **All** > **Service Catalog** > **Catalog Builder**.
2. Select the **Catalog items** tab.
3. Select a catalog item and navigate to the **Questions** tab.
4. Deactivate a question.
1. Move to the question and select the deactivate icon \(\[Omitted image "deactivate-quest.png"\] Alt text: Deactivate icon.\).
2. In the dialog box, select **Deactivate**.
5. Edit a question.
1. Move to the question and select the edit icon \(\[Omitted image "edit-quest-builder.png"\] Alt text: Edit icon.\).
2. Make the required changes and select **Save**.
**Note:** If you want to add UI policies to the question, use UI Policy tab to add them.
**Parent Topic:**[Creating or editing catalog item template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/service-catalog/create-cat-item-template-cat-builder.md)
**Related topics**
[Create UI policies in Catalog Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/service-catalog/create-ui-policies-in-catalog-builder.md)
[UI policy form in Catalog Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/service-catalog/ui-policy-form-in-catalog-builder.md)
| title | Edit a question in Catalog Builder |
| description | Edit an existing question if you want to improve it by adding UI policies. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/service-catalog/edit-question-cat-builder.html |
| release | brazil |
| product | Service Catalog |
| classification | service-catalog |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Creating or editing catalog item templateCatalog BuilderService CatalogManage service capabilitiesExtend ServiceNow AI Platform capabilities |