Install AI Authoring for Catalog Builder
Install the ServiceNow Otto for Creator application from the ServiceNow® Store to get AI Authoring for Catalog Builder.
Before you begin
- Review the ServiceNow Otto for Creator application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility. ServiceNow Otto for Creator installs the AI Authoring for Catalog Builder application (com.snc.text2catalog).
- Role required: admin
About this task
AI Authoring for Catalog Builder is a capability within the ServiceNow Otto for Creator application and to start using this capability, you must to first install the application.
Procedure
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From the ServiceNow Otto for Creator application page on the ServiceNow Store, select Request App.
-
After approval has been granted, on your instance, navigate to All > System Applications > All Available Applications > All.
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Using the search bar, search for the ServiceNow Otto for Creator application (sn_now_creator).
-
Select Install.
-
Verify that ServiceNow Otto for Creator is installed:
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Navigate to All > AI Admin Hub > Features.
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In the workflow list, select Creator.
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On the Service Catalog card, verify that the Catalog item generation skill is active.
Note: If the skill isn’t active, select View details. Then on the Service Catalog page, turn on the Catalog item generation skill.
For more information about AI Admin Hub, see .
-
What to do next
Grant the catalog_builder_editor role to enable users to create catalog items using ServiceNow Otto.
Parent Topic:AI Authoring for Catalog Builder
---
title: Install AI Authoring for Catalog Builder
description: Install the ServiceNow Otto for Creator application from the ServiceNow Store to get AI Authoring for Catalog Builder.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/service-catalog/install-now-assist-catalog-generation.html
release: brazil
product: Service Catalog
classification: service-catalog
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [generative AI, AI Authoring in Catalog Builder]
breadcrumb: [AI Authoring for Catalog Builder, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---
# Install AI Authoring for Catalog Builder
Install the ServiceNow Otto for Creator application from the ServiceNow® Store to get AI Authoring for Catalog Builder.
## Before you begin
- Review the [ServiceNow Otto for Creator](https://store.servicenow.com/sn_appstore_store.do#!/store/application/8178fec0ce0431105a7c9305875b2dca) application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility. ServiceNow Otto for Creator installs the AI Authoring for Catalog Builder application \(com.snc.text2catalog\).
- Role required: admin
## About this task
AI Authoring for Catalog Builder is a capability within the ServiceNow Otto for Creator application and to start using this capability, you must to first install the application.
## Procedure
1. From the ServiceNow Otto for Creator application page on the ServiceNow Store, select **Request App**.
2. After approval has been granted, on your instance, navigate to **All** > **System Applications** > **All Available Applications** > **All**.
3. Using the search bar, search for the ServiceNow Otto for Creator application \(sn\_now\_creator\).
4. Select **Install**.
5. Verify that ServiceNow Otto for Creator is installed:
1. Navigate to **All** > **AI Admin Hub** > **Features**.
2. In the workflow list, select **Creator**.
3. On the Service Catalog card, verify that the Catalog item generation skill is active.
**Note:** If the skill isn’t active, select **View details**. Then on the Service Catalog page, turn on the Catalog item generation skill.
For more information about AI Admin Hub, see .
## What to do next
Grant the catalog\_builder\_editor role to enable users to create catalog items using ServiceNow Otto.
**Parent Topic:**[AI Authoring for Catalog Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/service-catalog/now-assist-for-catalog-generation.md)
| title | Install AI Authoring for Catalog Builder |
| description | Install the ServiceNow Otto for Creator application from the ServiceNow Store to get AI Authoring for Catalog Builder. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/service-catalog/install-now-assist-catalog-generation.html |
| release | brazil |
| product | Service Catalog |
| classification | service-catalog |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | generative AIAI Authoring in Catalog Builder |
| breadcrumb | AI Authoring for Catalog BuilderService CatalogManage service capabilitiesExtend ServiceNow AI Platform capabilities |