Configure Service Catalog status screens
You can configure shopping cart status screens for desktop and Classic Mobile orders.
Parent Topic:Cart layout
Configure desktop order status screen
Using Service Catalog, customize the order status screen that is displayed on desktops.
Before you begin
Role required: admin, catalog_admin
Procedure
-
Navigate to All > Service Catalog > Catalog Definitions > Maintain Cart Layouts.
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Open the Order Status Screen record.
-
You can add/remove components, columns, buttons, and rename labels.
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Click Update.
[Omitted image "OrderStatusScreenDesktop.png"] Alt text:
Configure Classic Mobile order status screen
Using Service Catalog, customize the order status screen that is displayed on Classic Mobile devices.
Before you begin
Role required: admin, catalog_admin
About this task
You cannot modify widget macros or button labels on Classic Mobile devices.
Procedure
-
Navigate to All > Service Catalog > Catalog Definitions > Maintain Cart Layouts.
-
Open the Order Status Screen (Classic Mobile) record.
-
You can add/remove components and buttons.
-
Click Update.
[Omitted image "Service_Catalog_Mobile_Status_View.png"] Alt text:
---
title: Configure Service Catalog status screens
description: You can configure shopping cart status screens for desktop and Classic Mobile orders.Using Service Catalog, customize the order status screen that is displayed on desktops.Using Service Catalog, customize the order status screen that is displayed on Classic Mobile devices.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/service-catalog/service-catalog-status-screens.html
release: brazil
product: Service Catalog
classification: service-catalog
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Cart layout, Service Catalog customization, Types of catalog items, Explore, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---
# Configure Service Catalog status screens
You can configure shopping cart status screens for desktop and Classic Mobile orders.
**Parent Topic:**[Cart layout](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/service-catalog/c_ConfigureCartLayout.md)
## Configure desktop order status screen
Using Service Catalog, customize the order status screen that is displayed on desktops.
### Before you begin
Role required: admin, catalog\_admin
### Procedure
1. Navigate to **All** > **Service Catalog** > **Catalog Definitions** > **Maintain Cart Layouts**.
2. Open the **Order Status Screen** record.
3. You can add/remove components, columns, buttons, and rename labels.
See [Configure cart layout](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/service-catalog/t_ConfigureCartLayout.md).
4. Click **Update**.
\[Omitted image "OrderStatusScreenDesktop.png"\] Alt text:
## Configure Classic Mobile order status screen
Using Service Catalog, customize the order status screen that is displayed on Classic Mobile devices.
### Before you begin
Role required: admin, catalog\_admin
### About this task
You cannot modify widget macros or button labels on Classic Mobile devices.
### Procedure
1. Navigate to **All** > **Service Catalog** > **Catalog Definitions** > **Maintain Cart Layouts**.
2. Open the **Order Status Screen \(Classic Mobile\)** record.
3. You can add/remove components and buttons.
4. Click **Update**.
\[Omitted image "Service\_Catalog\_Mobile\_Status\_View.png"\] Alt text:
| title | Configure Service Catalog status screens |
| description | You can configure shopping cart status screens for desktop and Classic Mobile orders.Using Service Catalog, customize the order status screen that is displayed on desktops.Using Service Catalog, customize the order status screen that is displayed on Classic Mobile devices. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/service-catalog/service-catalog-status-screens.html |
| release | brazil |
| product | Service Catalog |
| classification | service-catalog |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Cart layoutService Catalog customizationTypes of catalog itemsExploreService CatalogManage service capabilitiesExtend ServiceNow AI Platform capabilities |