Configure dynamic categories

---
title: Configure dynamic categories
description: Dynamic categories let you organize and display commonly requested items and knowledge articles. Dynamic categories appear on the right side of the service catalog homepage by default.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/service-catalog/t\_ConfigureDynamicCategories.html
release: brazil
product: Service Catalog
classification: service-catalog
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Service catalog categories, Configuring Service Catalog, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Configure dynamic categories

Dynamic categories let you organize and display commonly requested items and knowledge articles. Dynamic categories appear on the right side of the service catalog homepage by default.

## Before you begin

Role required: admin

## About this task

Use dynamic categories to provide users with an access option that automatically adjusts to changing request trends.

To configure dynamic catalog categories:

## Procedure

1.  Navigate to **All** > **Service Catalog** > **Catalog Definition** > **Maintain Dynamic Categories**.

2.  Select **New** or open an existing dynamic category.

3.  Fill in the fields on the **Dynamic category** form, as appropriate.

    The **Dynamic category** form contains many of the same fields as the Category form. Additional fields are:

    |Field|Description|
    |-----|-----------|
    |Type|The kind of items to display. Can be **Requested items** or **KB Articles**|
    |Search how long?|For catalog items only, the period during which to search for the most common requests. For example, enter 7 00:00:00 to display the most commonly requested items in the previous seven days.|
    |Number of Entries|The number of items to display in the dynamic category.|

4.  Use this example of a step with additional info.

    The results displayed are limited to those items or knowledge articles available in the currently viewed catalog.


**Parent Topic:**[Service catalog categories](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/service-catalog/c_ServiceCatalogCategories.md)

**Related topics**  


[Create a category]()