Activate geolocation
An administrator can activate the Geolocation plugin.
Before you begin
Role required: admin
Procedure
-
Navigate to All > System Applications > All Available Applications > All.
-
Find the Geolocation plugin (com.snc.geolocation) using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
-
Select Install to start the installation process.
Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears:
Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.
Parent Topic:Geolocation
Related topics
---
title: Activate geolocation
description: An administrator can activate the Geolocation plugin.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/t\_ActivateGeolocation.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Geolocation, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---
# Activate geolocation
An administrator can activate the Geolocation plugin.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **System Applications** > **All Available Applications** > **All**.
2. Find the Geolocation plugin \(com.snc.geolocation\) using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
3. Select **Install** to start the installation process.
**Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`
You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/find-components.md).
**Parent Topic:**[Geolocation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/c_Geolocation.md)
**Related topics**
[Geolocation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/c_Geolocation.md)
| title | Activate geolocation |
| description | An administrator can activate the Geolocation plugin. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/t\_ActivateGeolocation.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | GeolocationExploring Service AdministrationService AdministrationManage service capabilitiesExtend ServiceNow AI Platform capabilities |