Create a category user

---
title: Create a category user
description: Create category users by associating users in the system to metric categories.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/t\_CreateACategoryUser.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Category users and stakeholders, Assessment administrator tasks, Using assessments, Assessments, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Create a category user

Create category users by associating users in the system to metric categories.

## Before you begin

Role required: assessment\_admin or admin

## About this task

When you create category users, choose users who are knowledgeable and can answer questions from that category. For example, a purchasing agent is a good category user for metrics that evaluate a vendor's discount practices.

## Procedure

1.  Navigate to **All** > **Assessments** > **Metric Definitions** > **Categories**.

2.  Open a category record.

    **Note:** The category must be associated to a metric type that has the **Schedule type** set to **Scheduled**.

3.  In the **Users** related list, click **Edit**.

4.  Select the appropriate users for this category.


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