Update min and max values to match templates
If you use survey result calculation data, ensure that the Min and Max values for a question that uses a template are equal to the smallest and largest template definition Value.
Before you begin
Role required: admin or survey_admin
About this task
When you create a question of the Template data type, the system sets the Min and Max fields based on the template definition values. The fields for existing questions are not updated if you add a new template definition to a template or if you update the Value of an existing template. If the new Value is less than the minimum value or greater than the maximum value of any questions that use the template, update the questions accordingly.
Procedure
-
Navigate to All > Survey > Questions.
-
Configure the list to show the Min and Max columns.
-
Add the following list filter condition: [Template] [is] [<select the template you updated>].
-
Ensure the Min and Max values match the smallest and largest template definition Value for the selected template.
If the values do not match, edit the Min and Max values directly from the list.
Note: When the data type is Template, a UI policy prevents the editing of Min and Max from the form.
Parent Topic:Survey question template
Related topics
---
title: Update min and max values to match templates
description: If you use survey result calculation data, ensure that the Min and Max values for a question that uses a template are equal to the smallest and largest template definition Value.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/t\_UpdateQMinAndMaxToMatchTemplates.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Survey question template, Survey questions, Survey administration, Use surveys, Surveys, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---
# Update min and max values to match templates
If you use survey result calculation data, ensure that the **Min** and **Max** values for a question that uses a template are equal to the smallest and largest template definition **Value**.
## Before you begin
Role required: admin or survey\_admin
## About this task
When you create a question of the **Template** data type, the system sets the **Min** and **Max** fields based on the template definition values. The fields for existing questions are not updated if you add a new template definition to a template or if you update the **Value** of an existing template. If the new **Value** is less than the minimum value or greater than the maximum value of any questions that use the template, update the questions accordingly.
## Procedure
1. Navigate to **All** > **Survey** > **Questions**.
2. Configure the list to show the **Min** and **Max** columns.
3. Add the following list filter condition: **\[Template\] \[is\] \[<select the template you updated>\]**.
4. Ensure the **Min** and **Max** values match the smallest and largest template definition **Value** for the selected template.
If the values do not match, edit the **Min** and **Max** values directly from the list.
**Note:** When the data type is **Template**, a UI policy prevents the editing of **Min** and **Max** from the form.
**Parent Topic:**[Survey question template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/servicenow-platform/c_SurveyQuestionTemplate.md)
**Related topics**
[Create a survey question template]()
| title | Update min and max values to match templates |
| description | If you use survey result calculation data, ensure that the Min and Max values for a question that uses a template are equal to the smallest and largest template definition Value. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/t\_UpdateQMinAndMaxToMatchTemplates.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Survey question templateSurvey questionsSurvey administrationUse surveysSurveysAssessments and SurveysExploring Service AdministrationService AdministrationManage service capabilitiesExtend ServiceNow AI Platform capabilities |