Add a CI to a map using the map editor
You can view an existing CI on the map to enable you to create, modify, or delete its connections.
Before you begin
Role required: sn_cmdb_admin or sn_cmdb_editor
About this task
- You can add only CIs that have existing records in the CMDB.
- You can add only one CI at a time.
- You can remove an added CI from the map if you have not yet saved the CI to the map.
- If you try add a CI that already has a connection to another CI on the map, the map re-centers and the CI is highlighted. In some cases, due to filter settings, the CI isn't displayed.
- An added CI appears on the map but its CMDB record isn't changed unless you change the CI connections and save the changes.
- The map editor doesn't support adding endpoint CIs.
- After you add a CI, it can be saved to the map only if it has a path (direct or indirect) to the home node.
Procedure
-
While working in a map, select the edit map icon [Omitted image "icon-um-edit-map.png"] and then take one of the following actions:
- Select and hold (or right-click) in an empty spot on the map and select Add CI.
- Select the Add CI icon [Omitted image "icon-um-add-ci.png"].
-
On the Add a CI panel, specify the class of CI to add.
-
Define a filter that will generate a list of CIs of the class that you specified.
-
Select one CI in the filtered results list and then select Apply filters.
-
Save the condition set as a custom filter for future use.
Select the save custom icon [Omitted image "icon-um-save-custom.png"] and specify a name for the filter. You can select the filter whenever you add a CI.
-
-
To add a CI that is already connected to another CI on the map, select Add to map or skip this step for a CI that is not yet connected to another CI on the map.
The map re-centers on the added CI. Skip the remaining steps.
-
To add a CI that is not yet connected to another CI on the map, select Add to map and connect.
The map re-centers on the added CI and the Manage connection panel [Omitted image "icon-um-edit-connection.png"] opens.
-
On the Manage connection panel ([Omitted image "icon-um-edit-connection.png"]), specify the settings.
|
Field |
Description |
|---|---|
|
Source CI |
You can select the swap icon [Omitted image "icon-um-edit-swap.png"] to swap source and target. Note: In the context of a CI relationship, this is the parent CI. |
|
Target CI |
You can select the swap icon [Omitted image "icon-um-edit-swap.png"] to swap source and target. Note: In the context of a CI relationship, this is the child CI. |
|
Show suggested relationships |
Option to control the contents of the Relationship type selection box: The relationship types that are most appropriate for the two CIs appear at the top of the list. |
|
Relationship type |
The relationship between the CIs. For example, the relationship between the parent ‘Tomcat’ and the child ‘WAR File’ is Contains::Contained By. |
---
title: Add a CI to a map using the map editor
description: You can view an existing CI on the map to enable you to create, modify, or delete its connections.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/servicenow-platform/unified-map/unified-map-add-ci.html
release: brazil
product: Unified Map
classification: unified-map
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Editing a map, Use, Unified Map, Configuration Management Database \(CMDB\), Configuration Management, Extend ServiceNow AI Platform capabilities]
---
# Add a CI to a map using the map editor
You can view an existing CI on the map to enable you to create, modify, or delete its connections.
## Before you begin
Role required: sn\_cmdb\_admin or sn\_cmdb\_editor
## About this task
- You can add only CIs that have existing records in the CMDB.
- You can add only one CI at a time.
- You can remove an added CI from the map if you have not yet saved the CI to the map.
- If you try add a CI that already has a connection to another CI on the map, the map re-centers and the CI is highlighted. In some cases, due to filter settings, the CI isn't displayed.
- An added CI appears on the map but its CMDB record isn't changed unless you change the CI connections and save the changes.
- The map editor doesn't support adding endpoint CIs.
- After you add a CI, it can be saved to the map only if it has a path \(direct or indirect\) to the home node.
## Procedure
1. While working in a map, select the edit map icon \[Omitted image "icon-um-edit-map.png"\] and then take one of the following actions:
- Select and hold \(or right-click\) in an empty spot on the map and select **Add CI**.
- Select the Add CI icon \[Omitted image "icon-um-add-ci.png"\].
2. On the Add a CI panel, specify the class of CI to add.
3. Define a filter that will generate a list of CIs of the class that you specified.
1. Select one CI in the filtered results list and then select **Apply filters**.
2. Save the condition set as a custom filter for future use.
Select the save custom icon \[Omitted image "icon-um-save-custom.png"\] and specify a name for the filter. You can select the filter whenever you add a CI.
4. To add a CI that is already connected to another CI on the map, select **Add to map** or skip this step for a CI that is not yet connected to another CI on the map.
The map re-centers on the added CI. Skip the remaining steps.
5. To add a CI that is not yet connected to another CI on the map, select **Add to map and connect**.
The map re-centers on the added CI and the Manage connection panel \[Omitted image "icon-um-edit-connection.png"\] opens.
6. On the Manage connection panel \(\[Omitted image "icon-um-edit-connection.png"\]\), specify the settings.
<table id="table_qwp_hq5_k2c"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Source CI
</td><td>
You can select the swap icon \[Omitted image "icon-um-edit-swap.png"\] to swap source and target.
**Note:** In the context of a CI relationship, this is the parent CI.
</td></tr><tr><td>
Target CI
</td><td>
You can select the swap icon \[Omitted image "icon-um-edit-swap.png"\] to swap source and target.
**Note:** In the context of a CI relationship, this is the child CI.
</td></tr><tr><td>
Show suggested relationships
</td><td>
Option to control the contents of the **Relationship type** selection box: The relationship types that are most appropriate for the two CIs appear at the top of the list.
</td></tr><tr><td>
Relationship type
</td><td>
The relationship between the CIs. For example, the relationship between the parent ‘Tomcat’ and the child ‘WAR File’ is **Contains::Contained By**.
</td></tr></tbody>
</table>7. When you have specified all connection settings, select **Create connection**.
| title | Add a CI to a map using the map editor |
| description | You can view an existing CI on the map to enable you to create, modify, or delete its connections. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/servicenow-platform/unified-map/unified-map-add-ci.html |
| release | brazil |
| product | Unified Map |
| classification | unified-map |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Editing a mapUseUnified MapConfiguration Management Database \(CMDB\)Configuration ManagementExtend ServiceNow AI Platform capabilities |