Define a characteristic for the test definition

task brazil Updated Sep 10, 2026 1 min read add-characterisitc-for-test-specification.md
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Add a characteristic for a test to determine the properties that are required to run and evaluate the test.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Service Test Management > Test Definitions > All.

  2. Select the test definition that you want to open.

  3. In the Test Definition Characteristics related list, add a characteristic by selecting New.

  4. On the form, fill in the fields.

Field

Description

Characteristic

Service or product characteristic of the test that helps determine the effectiveness of the defined characteristic.

In the test definitions, the characteristics of type attachment and duration aren’t supported.

For example, if you select download speed characteristics for the speed test definition, the system tests the downloading speed to troubleshoot the issue raised due to internet outage.

Characteristic option

Characteristic options for a characteristic.

Test definition

Auto-populated name of the test definition for which you’re defining the characteristics.

**Note:** A characteristic belongs to either a test definition or a test group, not both. To define a characteristic for a test group, see [Define a characteristic for a test group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/telecom-media-technology/define-characteristic-for-test-group.md).
  1. Select Submit.

Related topics

Test definitions in Service Test Management

Test groups in Service Test Management

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