Inputs for the Generate Telecom customer 360 insights skill

---
title: Inputs for the Generate Telecom customer 360 insights skill
description: The comprehensive summary of linked records skill uses the following table and field inputs to generate the summary of linked records in an Alternative Dispute Resolution \(ADR\) case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/telecom-media-technology/inputs-generate-telecom-customer-360-insights-skill.html
release: brazil
topic_type: reference
last_updated: "2026-10-05"
reading_time_minutes: 1
breadcrumb: [Skill inputs, Reference, Telecommunications Customer 360, Telecommunications, Media, and Technology \(TMT\)]
---

# Inputs for the Generate Telecom customer 360 insights skill

The comprehensive summary of linked records skill uses the following table and field inputs to generate the summary of linked records in an Alternative Dispute Resolution \(ADR\) case.

<table id="table_cwr_ryd_33c"><thead><tr><th>

Input

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Input table

</td><td>

-   Cases
-   Service problem cases
-   Interactions
-   Sentiment data

</td></tr></tbody>
</table>