Retire or archive a template

---
title: Retire or archive a template
description: Move a published slice template to a Retired or Archived state when the template is no longer in use. When you retire a template, you can't use it in a service specification.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/telecom-media-technology/retire-archive-template-somt.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Retire or archive versions, Product offerings and catalogs, Configure, Sales Customer Relationship Management for Telecommunications, Telecommunications, Media, and Technology \(TMT\)]
---

# Retire or archive a template

Move a published slice template to a Retired or Archived state when the template is no longer in use. When you retire a template, you can't use it in a service specification.

## Before you begin

Role required: sn\_prd\_pm.product\_catalog\_admin

## About this task

After you retire or archive a template, you can't do the following actions:

-   Update the template
-   Use it to create other template entities such as template characteristics and template characteristics options

## Procedure

1.  Open CRM Workspace.

2.  Navigate to **List** > **Templates** > **All**.

    A list of templates is displayed.

3.  Open the template that you want to retire and select **Retire**.

4.  Open the template and select **Retire**.

    A dialog box appears with the following message: `Are you sure you want to retire this template? Once you retire it, you can't make changes to it.`

    If the template is being used in a published specification, the following message appears: `Are you sure you want to retire this template? It's used in one or more published specification.`

    Do one of the following actions:

    -   To skip the retirement of this template, select **Cancel**.
    -   To retire this template, select **Retire**.
5.  Archive this template by selecting **Archive**.

    A dialog box appears with the following message: `Are you sure you want to archive this template?`

    Do one of the following actions:

    -   To skip archiving this template, select **No**.
    -   To archive this template, select **Yes**.
    **Note:** You can only archive a retired template.