Reviewing the domain service orders that are associated with a service order line item
task brazil Updated Sep 10, 2026 1 min read service-order-mgt-review-service-orders.md
Review the domain service orders that were generated for a selected service order line item so that you can make sure that all the related details are correct and complete.
Before you begin
Role required: sn_ind_tmt_orm.service_order_manager
About this task
The domain service orders manage the fulfillment of the services that you're rendering for the product the customer requested service for.
Procedure
-
To view the service orders that are associated with an order line item, select the order line item.
-
Select an existing service order to review or create a service order.
|
Task |
Action |
|---|---|
|
Review an existing service order |
|
|
Create a service order |
Select New. |
- To show the Details pane in the full screen, click the show form in full screen icon \[Omitted image "show-form-full-screen.png"\] Alt text:.
- To show the Details, Compose, Activity, and Attachments panes, click the show form and activity icon \[Omitted image "show-form-activity.png"\] Alt text: \(default\).
- To show the Activity pane in the full screen, click the show activity in full screen icon \[Omitted image "show-activity-full-screen.png"\] Alt text:.
-
When you finish reviewing and updating the service order, perform one of the following actions.
Action Description Save the updated service order Select Save. Delete the service order Select the options icon [Omitted image "more-options.png"] Alt text: next to the Save button, and then select Delete.
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---
title: Reviewing the domain service orders that are associated with a service order line item
description: Review the domain service orders that were generated for a selected service order line item so that you can make sure that all the related details are correct and complete.OM revamp project - This topic is obsolete and has been removed from the SOM bundle on Oct 7, 2025.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/telecom-media-technology/service-order-mgt-review-service-orders.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Approve and fulfill service orders, Use, Sales Customer Relationship Management for Telecommunications, Telecommunications, Media, and Technology \(TMT\)]
---
# Reviewing the domain service orders that are associated with a service order line item
Review the domain service orders that were generated for a selected service order line item so that you can make sure that all the related details are correct and complete.
## Before you begin
Role required: sn\_ind\_tmt\_orm.service\_order\_manager
## About this task
The domain service orders manage the fulfillment of the services that you're rendering for the product the customer requested service for.
## Procedure
1. To view the service orders that are associated with an order line item, select the order line item.
2. Select an existing service order to review or create a service order.
<table id="choicetable_u3t_rjd_54b"><thead><tr><th align="left" id="d49972e72">
Task
</th><th align="left" id="d49972e75">
Action
</th></tr></thead><tbody><tr><td id="d49972e81">
**Review an existing service order**
</td><td>
1. To access the Service Orders form, click the **Service Orders \(n\)** tab \(where \(n\) is the number of service orders that are associated with the selected product order\).
2. In the **Number** field, select an existing service order to review.
- To refresh the form, select the refresh icon \[Omitted image "form-refresh.png"\] Alt text:.
- To filter the existing service orders, select the filter icon \[Omitted image "form-filter.png"\] Alt text:.
</td></tr><tr><td id="d49972e124">
**Create a service order**
</td><td>
Select **New**.
</td></tr></tbody>
</table>3. On the form, add a service order, or review the selected service order details and update as needed.
- To show the Details pane in the full screen, click the show form in full screen icon \[Omitted image "show-form-full-screen.png"\] Alt text:.
- To show the Details, Compose, Activity, and Attachments panes, click the show form and activity icon \[Omitted image "show-form-activity.png"\] Alt text: \(default\).
- To show the Activity pane in the full screen, click the show activity in full screen icon \[Omitted image "show-activity-full-screen.png"\] Alt text:.
4. When you finish reviewing and updating the service order, perform one of the following actions.
|Action|Description|
|------|-----------|
|**Save the updated service order**|Select **Save**.|
|**Delete the service order**|Select the options icon \[Omitted image "more-options.png"\] Alt text: next to the **Save** button, and then select **Delete**.|
| title | Reviewing the domain service orders that are associated with a service order line item |
| description | Review the domain service orders that were generated for a selected service order line item so that you can make sure that all the related details are correct and complete.OM revamp project - This topic is obsolete and has been removed from the SOM bundle on Oct 7, 2025. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/telecom-media-technology/service-order-mgt-review-service-orders.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Approve and fulfill service ordersUseSales Customer Relationship Management for TelecommunicationsTelecommunicationsMediaand Technology \(TMT\) |