Create an IP Address record from allocated IPs

task brazil Updated Nov 6, 2026 4 min read create-ip-address-records-from-allocated-ips.md
Raw file servicenow.com

Create one or more IP Address records by selecting allocated IP slots and promoting them to active CMDB Configuration Items.

Before you begin

Install all required Model your workflow plugins.

The IP Subnetwork must contain allocated IP records. If it does not, see Allocate IP address slots in a subnetwork.

The IP Subnetwork must not have an existing subnet-level IP Address record. If it does, delete that record first, or use the From allocated IPs method on a different subnetwork.

Role required: core.dc_ops_agent, sn_ni_core.inventory_agent

About this task

This task is the per-host allocation method. The system creates one IP Address record for each selected allocated IP that is not reserved. Reserved addresses in the selection are skipped automatically and reported in the result banner.

The two IP allocation methods (from allocated IPs and at subnet level) are mutually exclusive on a given subnetwork. After the first IP Address record is created by either method, the other method is locked for that subnetwork until all IP Address records are deleted. To learn more, see CMDB relationships for IP address records.

Procedure

  1. Navigate to Workspaces > Network Inventory Workspace or Service Operations Workspace.

  2. Open the IP Subnetwork record.

    1. Go to Inventory Number Allocation > IP Network Subnets.

    2. Select the subnetwork.

  3. Select the Allocated IP Address tab.

  4. Select the allocated IP records that you want to promote to IP Address records:

    1. Select the check box at the start of each row to select individual records.
  5. Select Create IP Address Records.

    The button is enabled only when one or more allocated IP records are selected.

  6. In the confirmation dialog, review the selection:

    Text
    Create IP Addresses for {N} selected Allocated IP(s)? (Reserved IPs will be skipped)

    The dialog confirms the number of records selected and notes that reserved addresses will be skipped automatically.

  7. Select OK to confirm.

    IP Address records are created and a result banner appears. The banner format depends on the outcome.

  8. Review the created IP Address records on the IP Address tab.

    The tab count updates to reflect the number of new records. Each IP Address record displays the following fields on its detail page:

    Field Description
    Name Address value that matches the IP Address field.
    IP Address IP Address value.
    IP version IPv4 or IPv6, inherited from the parent subnetwork.
    Owned By Configuration Item Reference to the CI that owns this address.
    Netmask Optional.
  9. Review the corresponding allocated IP records on the Allocated IP Address tab.

    The Is Managed flag on each promoted record is now selected.

Result

Two CMDB relationships are created for each IP Address record. The Manages relationship links the new record to its source allocated IP slot. The Contains relationship links it to the parent subnetwork.

The corresponding allocated IP record's Is Managed flag is set to selected automatically. If you later delete the IP Address record, both relationships are removed and the allocated IP slot's Is Managed flag is cleared. The slot itself is preserved and can be promoted again. For more information, see CMDB relationships for IP address records.

Parent Topic:Manage IP addresses

Related topics

Create an IP Address record at subnet level

Allocate IP address slots in a subnetwork

IP Address form

CMDB relationships for IP address records

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