Create a service request to procure assets

task brazil Updated Sep 10, 2026 1 min read create-service-request-procure-assets.md
Raw file servicenow.com

Create a bill of materials for assets by using a record producer, and then create a service request to procure those assets. You can do both these actions by using the Telecommunications Network Inventory application integrations with the Hardware Asset Management application.

Before you begin

Make sure to add the asset that you want to procure in the hardware catalog. To learn more, see Publish an asset to the hardware catalog.

Role required: sn_ni_core.inventory_admin, sn_ni_core.inventory_agent

About this task

To procure the assets, you can create a service request for a bill of materials by using the Material Request using Inventory Template record producer. To learn more about record producers, see Record Producer.

Procedure

  1. Navigate to Workspaces > Network Inventory Workspace.

  2. Select the list icon ([Omitted image "ni-workspace-list-icon.png"] Alt text: List icon.), and then go to Procurement > Requests.

  3. Select New.

  4. In the Material Request using Inventory Template record producer, fill in the fields.

Field

Description

Inventory Template

Inventory template that includes the assets that you want to procure. When you select the template, the related assets list is displayed in the Material Count section.

Quantity

Quantity of the assets. Enter the required quantity of each asset in the Quantity field.

5. Select **Submit**.

Result

A service request is created to procure the assets.

Parent Topic:Telecommunications Network Inventory integration with Hardware Asset Management

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