Delete a record

task brazil Updated Sep 10, 2026 1 min read delete-inventory-record.md
Raw file servicenow.com

Delete an inventory record that is no longer relevant or needed in the Telecommunications Network Inventory application.

Before you begin

Role required: admin

About this task

When you delete a configuration item (CI) record, the child elements associated with the CI won't be deleted. You must manually delete them.

Procedure

  1. Navigate to Workspaces > Network Inventory Workspace.

  2. Click the list icon ([Omitted image "ni-workspace-list-icon.png"] Alt text: List icon.)

  3. Select a category from the displayed list.

  4. Select the CI record that you want to delete.

  5. Click the more options icon ([Omitted image "options-icon.png"] Alt text: More Options icon.) and then select Delete.

  6. Select Yes to confirm the deletion

Result

The CI record is deleted and no longer available in the Telecommunications Network Inventory application.

Parent Topic:Reviewing and updating your network inventory with the Network Inventory Workspace

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