Operationalize a configuration item

task brazil Updated Sep 10, 2026 1 min read operationalize-a-configuration-item.md

Raw file servicenow.com

Operationalize a Configuration Item so that you can finalize the changes and apply them on the original CI.

Before you begin

Ensure to have a revised CI.
Role required: sn_ni_core.inventory_admin

Procedure

Navigate to Workspaces > Network Inventory Workspace.
Select the list icon ([Omitted image "ni-workspace-list-icon.png"] Alt text: List icon.), and then go to Changes > All.
Select the desired change request.

To create a change request, see Create a change request from Network Inventory Workspace.
Select the Change Tasks tab.
Select New.
Choose a change task type:
- Planning
- Implementation
- Testing
- Review
Select Create.

A change task form based on the selected change model is displayed.
Select Operationalize CI in the Request type field and fill other fields.

To learn more about other fields, see Change request and change task forms.
Select Save.
On the Task Attributes form, either select a CI from the list of CI to be operationalized field or select a change request from the Change request ID field.
Select Submit.

The State of the change task changes to Closed. The work notes are updated with the details of operationalized CIs.

Note: On selecting a change request, all the revised Configuration Items (CIs) listed under the Affected CIs tab are operationalized and the work notes are updated accordingly.

Parent Topic:Instantiating your network inventory by using design and assign

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---
title: Operationalize a configuration item
description: Operationalize a Configuration Item so that you can finalize the changes and apply them on the original CI.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/telecom-network-inventory/telecommunications-network-inventory/operationalize-a-configuration-item.html
release: brazil
product: Telecommunications Network Inventory
classification: telecommunications-network-inventory
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Design &amp; Assign Network, Use, Telecommunications Network Inventory]
---

# Operationalize a configuration item

Operationalize a Configuration Item so that you can finalize the changes and apply them on the original CI.

## Before you begin

- Ensure to have a revised CI.
- Role required: sn\_ni\_core.inventory\_admin

## Procedure

1. Navigate to **Workspaces** &gt; **Network Inventory Workspace**.

2. Select the list icon \(\[Omitted image "ni-workspace-list-icon.png"\] Alt text: List icon.\), and then go to **Changes** &gt; **All**.

3. Select the desired change request.

To create a change request, see [Create a change request from Network Inventory Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/telecom-network-inventory/telecommunications-network-inventory/create_a_change_request_in_tni.md).

4. Select the **Change Tasks** tab.

5. Select **New**.

6. Choose a change task type:

- Planning
- Implementation
- Testing
- Review
7. Select **Create**.

A change task form based on the selected change model is displayed.

8. Select **Operationalize CI** in the **Request type** field and fill other fields.

To learn more about other fields, see [Change request and change task forms](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/telecom-network-inventory/telecommunications-network-inventory/change_request_forms.md).

9. Select **Save**.

10. On the **Task Attributes** form, either select a CI from the list of **CI to be operationalized** field or select a change request from the **Change request ID** field.

11. Select **Submit**.

The **State** of the change task changes to Closed. The work notes are updated with the details of operationalized CIs.

**Note:** On selecting a change request, all the revised Configuration Items \(CIs\) listed under the **Affected CIs** tab are operationalized and the work notes are updated accordingly.

**Parent Topic:**[Instantiating your network inventory by using design and assign](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/telecom-network-inventory/telecommunications-network-inventory/instantiate-asset-using-template-relationship-model.md)