Request Process Mining for external data
task brazil Updated Sep 10, 2026 1 min read access-ext-data.md
Request Process Mining for external data application to import external data and work with it within ServiceNow® instance.
Before you begin
Role required: admin
Procedure
-
Navigate to All > System Application > All Available Applications > All.
-
Find the application using the filter criteria and search bar.
You can search for the application by its name or ID. If you can’t find an application, you may have to request it from the ServiceNow® Store.
The name and ID of the application is Process Mining for External data: sn_po_extdata.
-
Select Install.
To use Process Mining for external data, see Working with external datasets.
Parent Topic:Activating Process Mining
40 lines · 1.6 KB
---
title: Request Process Mining for external data
description: Request Process Mining for external data application to import external data and work with it within ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/application-development/process-mining/access-ext-data.html
release: brazil
product: Process Mining
classification: process-mining
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Activate, Process Mining, Discover, AI Workflow Factory Prime, Agentic app development, Building applications]
---
# Request Process Mining for external data
Request Process Mining for external data application to import external data and work with it within ServiceNow® instance.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **System Application** > **All Available Applications** > **All**.
2. Find the application using the filter criteria and search bar.
You can search for the application by its name or ID. If you can’t find an application, you may have to request it from the ServiceNow® Store.
The name and ID of the application is Process Mining for External data: sn\_po\_extdata.
3. Select **Install**.
To use Process Mining for external data, see [Working with external datasets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/process-mining/external-dataset.md).
**Parent Topic:**[Activating Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/process-mining/activating-process-mining.md)
| title | Request Process Mining for external data |
| description | Request Process Mining for external data application to import external data and work with it within ServiceNow instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/application-development/process-mining/access-ext-data.html |
| release | brazil |
| product | Process Mining |
| classification | process-mining |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ActivateProcess MiningDiscoverAI Workflow Factory PrimeAgentic app developmentBuilding applications |