Requesting workstation user data

concept brazil Updated Sep 10, 2026 1 min read requesting-workstation-user-data.md
Raw file servicenow.com

Requesting workstation user data enables you to collect and store data for future analysis.

The process to request workstation user data is as follows:

  1. A Task Mining analyst submits a data request in the Employee Center. For more information, see Submit a data request.

    Note:

    Create a data request for manager's approval with the new dates to extend the dates you want to collect data past the dates in an approved data request.

  2. A workstation user's manager approves data requests from Task Mining analysts to enable workstation user data collection.

    For more information, see Approve workspace user data collection.

  3. A Task Mining power user monitors data requests to confirm approvals are completed before Task Mining projects begin.

    For more information, see Follow data request progress.

Parent Topic:Using Task Mining

Search documentation
Search document titles and file paths on the brazil branch