Add a business process to a goal

task brazil Updated Sep 10, 2026 1 min read eaw-add-business-process-to-goal.md
Raw file servicenow.com

Associate business processes with goals to map how your organization's processes support strategic objectives.

Before you begin

Role required: sn_apm.apm_user

About this task

Link business processes to goals to document which processes contribute to achieving specific strategic objectives. You can add existing business processes or create ones directly from the goal record.

A goal is mapped to a business process using the relationship type Realizes :: Realized by.

Procedure

  1. Navigate to Workspaces > Enterprise Architecture Workspace.

  2. Open the Portfolio List view by selecting the Portfolio icon ([Omitted image "portfolio-icon.png"] Alt text:).

  3. Expand the Business Architecture section by selecting the expand row icon ([Omitted image "ExpandIcon.png"] Alt text:) next to Business Architecture.

  4. Select Goals.

  5. Select the goal that you want to add a business process to.

  6. Select the Business processes tab.

  7. Add a business process using one of the following methods.

    • To add an existing business process:
      1. Select Add.
      2. In the Add business process window, select the business process. A suggested relationship type appears in the Relationship type field, but you can select a different type from the list, if needed.
      3. Select Add.
    • To create a business process, select New and complete the fields on the form. For field descriptions, see Create business process form.

Result

The business process appears in the Business processes related list.

Parent Topic:Manage goals

Related topics

Remove a business process from a goal

View all goals

Keywords business processgoalbusiness architectureenterprise architecture workspace
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