Create business process form

reference brazil Updated Sep 10, 2026 2 min read eaw-business-process-form.md
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A business process is a collection of related structured tasks performed to accomplish a specific application service. Create a business process to group applications that help accomplish a specific application service.

Business Process form fields

Field

Description

Name

Unique name for the business process.

Parent

Parent business processNote: If the parent process exists, it creates a hierarchy of business processes.

Review frequency

Frequency for reviewing the business process.

Description

Short description of the business process.You can also elaborate or shorten the content in this field using Now Assist. For details, see Elaborate or shorten content in form fields.

|Field|Description| |-----|-----------| |Managed By Group|Group that maintains the business process.| |Approval group|Group that reviews and approves the business process.| |Owned by|User responsible for the business process. This user is a member of the **Managed by Group**.|

Field

Description

Business criticality declared

Criticality of the business process based on your subjective assessment. The available options are:- 1- most critical

  • 2- somewhat critical
  • 3- less critical
  • 4- not critical

Impact to confidentiality

Risk rating for the risk of loss of confidentiality. Confidentiality loss leads to leakage of confidential information. The available options are:- High

  • Medium
  • Low

Impact to availability

Risk rating for the risk of loss of availability. Unavailability of the system may cause delays in decision making, business interruptions, loss of revenue, and customer dissatisfaction. The available options are:- High

  • Medium
  • Low

Business critically determined

Computed criticality of the business process based on the assessment of the sub-processes. The available options are:- 1- most critical

  • 2- somewhat critical
  • 3- less critical
  • 4- not critical

Impact to integrity

Risk rating for the risk of impact to integrity. Impact to integrity has consequences for businesses and employees, including fines and damage to your brand, reputation, and people. The available options are:- 1- High

  • 2- Medium
  • 3- Low
**Parent Topic:**[Form field information for Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-portfolio-management/eaw-form-field-information.md)

Related topics

Exploring business processes

Add or edit a business process

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