Checklist Task activity
Prompt an agent to complete all items in a task checklist.
The key inputs for this activity are the Checklist Owner, Checklist Items, and Checklist Name fields under the Inputs section.
Roles and availability
This activity is available as a common activity. Users with the admin, playbook.admin, or pd_author can add this activity to a playbook.
Common properties
These properties are common to all to activities in Playbooks.
Open the activity properties panel and configure your activity to add values for the following inputs. If the input value varies, use the pill-picker to show where to get the value. To learn more about the pill-picker, see Dot-walking examples.
|
Input |
Type |
Description |
|---|---|---|
|
Label |
String |
Title to display as activity and playbook card. |
|
Description |
String |
Information to display about activity usage or outcome. |
|
Run condition |
Condition Builder |
Conditions that must be met to run an activity or stage. You can use data from prior activities to build conditions.Note: Select Show additional options to see this field. |
|
Start Rule |
Choice |
Under Schedule > Start Rule, select a start rule for when your stage should start running:- When process starts: Your stage starts running as soon as the playbook starts.
Under Schedule > Start Rule, select a start rule for when your activity should start running:- When stage starts: Your activity starts running as soon as its stage starts running. Your stage starts running when your playbook is triggered.
|
|
Start with delay |
True/False |
Option to wait for a duration of time before running an activity or stage. When enabled, this input displays the Start with delay input properties.Note: Select Show additional options to see this field. |
After configuring the required inputs for your activity, you can also choose to configure additional inputs. In the side panel, select Show additional options to display these advanced inputs. For more information, see Activity experience.
|
Input |
Type |
Description |
|---|---|---|
|
Skip Assignment Group |
Reference.Group [sys_user_group] |
Group that is allowed to skip this activity when Can Skip is enabled.Note: If Can Skip is enabled, and you do not specify a Skip Assignment Groupor Skip Assigned To, all users will be able to skip this activity. |
|
Skip Assigned To |
Reference.User [sys_user] |
User that is allowed to skip this activity when Can Skip is enabled.Note: If Can Skip is enabled, and you do not specify a Skip Assignment Groupor Skip Assigned To, all users will be able to skip this activity. |
|
Checklist Owner |
Reference.User [sys_user] |
The user who owns this checklist. |
|
Checklist Items |
String |
The items you want display in your checklist. |
|
Checklist Name |
String |
The name to display for the checklist. |
|
Task |
Reference.Task [task] |
Reference a record to associate with the checklist activity. The checklist is also displayed in the associated task record. Note: When a specific task record is associated with the checklist, the state of the checklist does not change if you run the playbook again. When you don't provide a specific task record, a new private task record is created for each run. [Omitted image "checklist-task-record.png"] Alt text: Checklist in a task record |
|
Show SLA |
True/False |
Option to show SLA countdown details for the task.Note: Select Show additional options to see this field. |
|
Can Skip |
True/False |
Option to allow agents to skip the checklist and to continue through the playbook. |
Move stuff here.
Outputs
These outputs can provide data to other activities in your playbook. You can access this data as activity inputs when you configure your activity:
| Output | Type | Description |
|---|---|---|
| Checklist Task | Reference.Task [task] | Task record that updates when this activity completes. |
UI Layouts
Set properties for how the activity renders during a playbook run.
--- title: Checklist Task activity description: Prompt an agent to complete all items in a task checklist. locale: en-US canonical_url: https://www.servicenow.com/docs/r/build-workflows/workflow-studio/checklist-task-activity.html release: brazil product: Workflow Studio classification: workflow-studio topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 3 breadcrumb: [Interactive activities, Playbooks reference, Playbooks, Workflow Studio, Build workflows] --- # Checklist Task activity Prompt an agent to complete all items in a task checklist. The key inputs for this activity are the **Checklist Owner**, **Checklist Items**, and **Checklist Name** fields under the [Inputs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/checklist-task-activity.md) section. ## Roles and availability This activity is available as a common activity. Users with the admin, playbook.admin, or pd\_author can add this activity to a playbook. ## Common properties These properties are common to all to activities in Playbooks. Open the activity properties panel and configure your activity to add values for the following inputs. If the input value varies, use the pill-picker to show where to get the value. To learn more about the pill-picker, see [Dot-walking examples](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/dot-walking-examples.md). <table id="table_ajt_sr3_plb"><thead><tr><th> Input </th><th> Type </th><th> Description </th></tr></thead><tbody><tr><td> Label </td><td> String </td><td> Title to display as activity and playbook card. </td></tr><tr><td> Description </td><td> String </td><td> Information to display about activity usage or outcome. </td></tr><tr><td> Run condition </td><td> Condition Builder </td><td> Conditions that must be met to run an activity or stage. You can use data from prior activities to build conditions.**Note:** Select **Show additional options** to see this field. </td></tr><tr><td> Start Rule </td><td> Choice </td><td> Under **Schedule** > **Start Rule**, select a start rule for when your stage should start running:- **When process starts**: Your stage starts running as soon as the playbook starts. - **After specific stages**: Your stage starts running after specified stage\(s\) have finished running. Under Schedule > Start Rule, select a start rule for when your activity should start running:- **When stage starts**: Your activity starts running as soon as its stage starts running. Your stage starts running when your playbook is triggered. - **After specific activities**: Your activity starts running after specified activities have finished running. </td></tr><tr><td> Start with delay </td><td> True/False </td><td> Option to wait for a duration of time before running an activity or stage. When enabled, this input displays the [Start with delay input properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/start-with-delay-properties.md).**Note:** Select **Show additional options** to see this field. </td></tr></tbody> </table>## Inputs After configuring the required inputs for your activity, you can also choose to configure additional inputs. In the side panel, select **Show additional options** to display these advanced inputs. For more information, see [Activity experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/workflow-studio/activity-definitions.md). <table id="table_cjj_sr3_plb"><thead><tr><th> Input </th><th> Type </th><th> Description </th></tr></thead><tbody><tr><td> Skip Assignment Group </td><td> Reference.Group \[sys\_user\_group\] </td><td> Group that is allowed to skip this activity when **Can Skip** is enabled.**Note:** If **Can Skip** is enabled, and you do not specify a **Skip Assignment Group**or **Skip Assigned To**, all users will be able to skip this activity. </td></tr><tr><td> Skip Assigned To </td><td> Reference.User \[sys\_user\] </td><td> User that is allowed to skip this activity when **Can Skip** is enabled.**Note:** If **Can Skip** is enabled, and you do not specify a **Skip Assignment Group**or **Skip Assigned To**, all users will be able to skip this activity. </td></tr><tr><td> Checklist Owner </td><td> Reference.User \[sys\_user\] </td><td> The user who owns this checklist. </td></tr><tr><td> Checklist Items </td><td> String </td><td> The items you want display in your checklist. </td></tr><tr><td> Checklist Name </td><td> String </td><td> The name to display for the checklist. </td></tr><tr><td> Task </td><td> Reference.Task \[task\] </td><td> Reference a record to associate with the checklist activity. The checklist is also displayed in the associated task record. **Note:** When a specific task record is associated with the checklist, the state of the checklist does not change if you run the playbook again. When you don't provide a specific task record, a new private task record is created for each run. \[Omitted image "checklist-task-record.png"\] Alt text: Checklist in a task record </td></tr><tr><td> Show SLA </td><td> True/False </td><td> Option to show SLA countdown details for the task.**Note:** Select **Show additional options** to see this field. </td></tr><tr><td> Can Skip </td><td> True/False </td><td> Option to allow agents to skip the checklist and to continue through the playbook. </td></tr></tbody> </table>## Additional properties Move stuff here. ## Outputs These outputs can provide data to other activities in your playbook. You can access this data as activity inputs when you configure your activity: |Output|Type|Description| |------|----|-----------| |Checklist Task|Reference.Task \[task\]|Task record that updates when this activity completes.| ## UI Layouts Set properties for how the activity renders during a playbook run.
| title | Checklist Task activity |
| description | Prompt an agent to complete all items in a task checklist. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/build-workflows/workflow-studio/checklist-task-activity.html |
| release | brazil |
| product | Workflow Studio |
| classification | workflow-studio |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Interactive activitiesPlaybooks referencePlaybooksWorkflow StudioBuild workflows |