Manage the self-configured bot integration with Slack

task brazil Updated Sep 10, 2026 1 min read manage-slack-self-bot.md

Manage your Conversational Integration with Slack application, its branding, and customize the self-configured bot-specific messages in your ServiceNow instance after integration.

Before you begin

Role required: virtual_agent_admin or admin

Procedure

Navigate to All > Conversational Interfaces > Settings.
In General Settings under Channels and integrations, select View All.
Select Manage on the Slack tile.

If you want to integrate your ServiceNow instance with another Slack bot, select the plus icon in the Self-configured bot area, or use the Add integration drop-down menu and select Integrate with Self-configured bot. For more information, see Integrate your ServiceNow instance with a self-configured bot.

[Omitted image "add-slack-integ-manage.png"] Alt text: Manage Slack channel view in Conversational Interfaces general settings. The Add integration for self-configured bot button and Integrate with Self-configured bot option in the Add integration dropdown are highlighted.

When you select Manage, you're redirected to the Manage Slack channel page where you can manage the bots.
Select the Manage Bot icon [Omitted image "manage-bot-icon.png"], and then select Manage Bot.

You're redirected to the Bot Configuration page for the selected bot.
Select the Configuration tab to brand your self-configured bot.

For more information about branding your self-configured bot, see Configure branding for your self-configured bot.
Select the Bot Messages tab to create and edit a bot message.

For more information, see Create bot messages.

Parent Topic:Integrating a self-configured bot with Slack workspace

Keywords Manageself-configured botSlackConversational integrationVirtual Agent

53 lines · 3.2 KB Wrap lines

---
title: Manage the self-configured bot integration with Slack
description: Manage your Conversational Integration with Slack application, its branding, and customize the self-configured bot-specific messages in your ServiceNow instance after integration.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/conversational-interfaces/virtual-agent/manage-slack-self-bot.html
release: brazil
product: Virtual Agent
classification: virtual-agent
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Manage, self-configured bot, Slack, Conversational integration, Virtual Agent]
breadcrumb: [Integrating a self-configured bot with Slack workspace, Integrate Virtual Agent with Slack, Slack, Integrate VA with messaging apps, Conversational Integration apps for Virtual Agent, Conversational Interfaces]
---

# Manage the self-configured bot integration with Slack

Manage your Conversational Integration with Slack application, its branding, and customize the self-configured bot-specific messages in your ServiceNow instance after integration.

## Before you begin

Role required: virtual\_agent\_admin or admin

## Procedure

1. Navigate to **All** &gt; **Conversational Interfaces** &gt; **Settings**.

2. In **General Settings** under **Channels and integrations**, select **View All**.

3. Select **Manage** on the Slack tile.

If you want to integrate your ServiceNow instance with another Slack bot, select the plus icon in the Self-configured bot area, or use the **Add integration** drop-down menu and select **Integrate with Self-configured bot**. For more information, see [Integrate your ServiceNow instance with a self-configured bot](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/virtual-agent/integ-slack-self-config-bot.md).

\[Omitted image "add-slack-integ-manage.png"\] Alt text: Manage Slack channel view in Conversational Interfaces general settings. The Add integration for self-configured bot button and Integrate with Self-configured bot option in the Add integration dropdown are highlighted.

When you select **Manage**, you're redirected to the Manage Slack channel page where you can manage the bots.

4. Select the Manage Bot icon \[Omitted image "manage-bot-icon.png"\], and then select **Manage Bot**.

You're redirected to the Bot Configuration page for the selected bot.

5. Select the **Configuration** tab to brand your self-configured bot.

For more information about branding your self-configured bot, see [Configure branding for your self-configured bot](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/virtual-agent/slack-brand-self-configured.md).

6. Select the **Bot Messages** tab to create and edit a bot message.

For more information, see [Create bot messages](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/virtual-agent/create-bot-messages.md).

**Parent Topic:**[Integrating a self-configured bot with Slack workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/conversational-interfaces/virtual-agent/va-integ-single-slack.md)