Create a gamification badge

task brazil Updated Sep 10, 2026 1 min read gamification-create-badge.md
Raw file servicenow.com

Create gamification badges that users can earn for achievements within the community.

Before you begin

Role required: sn_gamification.admin

Important:

Starting with the Brazil release, Communities is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

About this task

The gamification feature includes several predefined badges.

Procedure

  1. Navigate to All > Community > Gamification Administration > Badges.

  2. Click New.

  3. Fill in the fields on the Gamification Badge form as necessary.

Field

Description

Gamification Module

The application to which the badge applies. The default module is Community.

Badge Name

The name of the badge as it appears on the Community portal.

Badge Display Order

The order of the badge indicates the rank. If a community user has multiple badges assigned to them, this field determines the sequence in which the badges are displayed.

Active

Enable this check box to activate the badge.

Description

A brief description of the badge as it appears on the Community portal.

Badge Icon

The image file for the badge. Click to add the icon, choose the desired image file, and then click OK. Note: The recommended image size for ideal performance is 50 pixels by 50 pixels and less than 500KB.

4. Click **Submit**.
The newly created badge appears on the Gamification Badges list.

Parent Topic:Administer gamification

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