Case list component

---
title: Case list component
description: Use the Case list component to show customers their cases and let them open a case to see its details.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/customer-self-service-and-omnichannel-engagement/case-list-component.html
release: brazil
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure web components, Configure Web Embeddables, Set up self-service, Configure, Customer Service Management]
---

# Case list component

Use the Case list component to show customers their cases and let them open a case to see its details.

Each case in the case list can include details such as the case number, the customer's name, short description, status, and opened. You can also add other columns using component properties.

**Note:** The Case list component can show the records from any extended table of case or task table.

\[Omitted image "we-case-list-comp.png"\] Alt text: Case list component instance displaying list of cases in the Preview tab.

## Related components

Use the Case list component with other components on your website:

-   [Case view component](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/case-view-web-component.md): Shows the details of the case that the customer selects.
-   [Case create component](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/customer-self-service-and-omnichannel-engagement/case-create-component.md): Lets customers submit a case that then appears in the list.