Assign a contact to an asset from the customer portal
task brazil Updated Sep 10, 2026 1 min read t_AssignContactToAssetCustAdmin.md
Users with the customer administrator role can assign a contact to an asset from the customer portal.
Before you begin
Role required: sn_customerservice.customer_admin
Procedure
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Log in to the customer portal.
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Select Support > Assets from the portal header menu.
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Select the desired asset.
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Select Asset Contacts in Related Lists.
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Select New in Asset Contacts.
This displays a new Asset Contact form. The Asset field displays the selected asset and is read-only.
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Select a Contact.
The contacts available for selection are the contacts from the asset's account.
-
Select Save.
The contact is added to the Asset Contacts related list.
Related topics
51 lines · 1.6 KB
---
title: Assign a contact to an asset from the customer portal
description: Users with the customer administrator role can assign a contact to an asset from the customer portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/customer-service-management/t\_AssignContactToAssetCustAdmin.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use Customer Service Portal, Customer communication, Use, Customer Service Management]
---
# Assign a contact to an asset from the customer portal
Users with the customer administrator role can assign a contact to an asset from the customer portal.
## Before you begin
Role required: sn\_customerservice.customer\_admin
## Procedure
1. Log in to the customer portal.
2. Select **Support** > **Assets** from the portal header menu.
3. Select the desired asset.
4. Select **Asset Contacts** in Related Lists.
5. Select **New** in Asset Contacts.
This displays a new Asset Contact form. The **Asset** field displays the selected asset and is read-only.
6. Select a **Contact**.
The contacts available for selection are the contacts from the asset's account.
7. Select **Save**.
The contact is added to the **Asset Contacts** related list.
**Related topics**
[View asset information from the Customer Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/t_ViewAssetAndProductInformation.md)
[Create a customer contact](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/c_ManageUsersFromCustomerPortal.md)
| title | Assign a contact to an asset from the customer portal |
| description | Users with the customer administrator role can assign a contact to an asset from the customer portal. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/customer-service-management/t\_AssignContactToAssetCustAdmin.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Use Customer Service PortalCustomer communicationUseCustomer Service Management |