Get support

---
title: Get support
description: Get support helps you with a centralized and easy-to-navigate section for quick help from the employee center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/apn-config-getsupport.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Mega menu configuration, Setup Employee Center browse experience features, Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management]
---

# Get support

Get support helps you with a centralized and easy-to-navigate section for quick help from the employee center.

## Before you begin

Role required: SP admin or ESC admin

## About this task

Admins provide a central place for employees to get help quickly without having to switch context. You can include useful resources available for your employees.

-   Enable the widget for an enhanced get support experience.
-   Populate the modal with quick link, static content, or a custom widget.

You can render **Get Support** as a widget on the home page or as a modal window. For more information, see [Configure advanced portal navigation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/config-adv-portal-nav-as-menu.md)

\[Omitted image "get-support-ec.png"\] Alt text: Get support on the homepage as a widget and modal window for reference purpose

## Procedure

1.  Navigate to **All** > **Employee Center** > **Get support**.

2.  Click **New** or open an existing record.

3.  Select **Table** from the available options.

    -   Quick Link
    -   Static Content
4.  Select **Content** from the available options.

    -   For **Quick Link**, select the **Table name** \(sn\_ex\_sp\_quick\_link\) and **Document**. For more information on quick links, see [Quick links](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/emp-center-quick-link-config.md).
    -   For **Static Content**, select the **Table name** \(sn\_ex\_sp\_static\_content\) and **Document**. For more information on static content, see [Configure static content](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/apn-config-static-content.md).

        **Note:** The admin can configure any number of items. The out-of-the-box **Get support** has a maximum of eight items.

5.  Specify **Order**.

6.  Select **Portal** from the available options.

    For example, to associate a quick link to Employee Center Pro Kiosk, select Employee Center Pro Kiosk.

7.  Click **Save**.


## Result

Get support is configured by default as part of the navigation.

## What to do next

You can proceed to select the Get support section to appear as a modal window by selecting the widget and providing the widget parameters as explained in [Configure advanced portal navigation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/config-adv-portal-nav-as-menu.md). You can also configure the alignment as shown in the following image.

\[Omitted image "get-support-alignment-ec.png"\] Alt text: Alignment for get support

.