Setup for integrating pre-published apps with Microsoft Teams for Agent Experience
concept brazil Updated Sep 10, 2026 1 min read c_agent_ex_tnt.md
Allow the agents to work and manage the major incidents from Major Incident Management (MIM) workbench through Microsoft Teams pre-published app environment.
- Integrate Notify connector pre-published app with Microsoft Teams
Set up the Notify connector for Microsoft Teams using the pre-published app. You can use the Microsoft Azure apps instead of creating a separate Microsoft Azure app for the integration. - Integrate Meeting Extensions pre-published app with Microsoft Teams
Configure the Meeting Extensions for Microsoft Teams using the pre-published app.
Parent Topic:Setup for integrating pre-published apps with Microsoft Teams
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--- title: Setup for integrating pre-published apps with Microsoft Teams for Agent Experience description: Allow the agents to work and manage the major incidents from Major Incident Management \(MIM\) workbench through Microsoft Teams pre-published app environment. locale: en-US canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/c\_agent\_ex\_tnt.html release: brazil product: Employee Experience Foundation classification: employee-experience-foundation topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Setup for integrating pre-published apps, Setup the Servicenow instance, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management] --- # Setup for integrating pre-published apps with Microsoft Teams for Agent Experience Allow the agents to work and manage the major incidents from Major Incident Management \(MIM\) workbench through Microsoft Teams pre-published app environment. - **[Integrate Notify connector pre-published app with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/setup-notify-ms-teams-multi-tenant.md)** Set up the Notify connector for Microsoft Teams using the pre-published app. You can use the Microsoft Azure apps instead of creating a separate Microsoft Azure app for the integration. - **[Integrate Meeting Extensions pre-published app with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/setup-meeting-extensibility-multi-tenant.md)** Configure the Meeting Extensions for Microsoft Teams using the pre-published app. **Parent Topic:**[Setup for integrating pre-published apps with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/setup-multi-tenant.md)
| title | Setup for integrating pre-published apps with Microsoft Teams for Agent Experience |
| description | Allow the agents to work and manage the major incidents from Major Incident Management \(MIM\) workbench through Microsoft Teams pre-published app environment. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/c\_agent\_ex\_tnt.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Setup for integrating pre-published appsSetup the Servicenow instanceIntegrating ServiceNow with Microsoft Teams and Microsoft 365ServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |