Setup for integrating pre-published apps with Microsoft Teams for Agent Experience

concept brazil Updated Sep 10, 2026 1 min read c_agent_ex_tnt.md
Raw file servicenow.com

Allow the agents to work and manage the major incidents from Major Incident Management (MIM) workbench through Microsoft Teams pre-published app environment.

Parent Topic:Setup for integrating pre-published apps with Microsoft Teams

Search documentation
Search document titles and file paths on the brazil branch