Company News & Events AI Agent

concept brazil Updated Sep 10, 2026 1 min read check-company-newsevent-ai-agent-for-emp-exp.md
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Use this agent to enable users to check their company-related latest news and upcoming events.

Verify that you have the following plugins:

  • ServiceNow Otto for Employee Experience version 2.0.3 and later.

    The AI Agents for Employee Experience is automatically installed with the updated version.

  • Content Publishing version 36.0.4 (Installed automatically as part of Employee Center Pro)

Company News & Events AI Agent overview

The Company News & Events AI Agent helps users stay informed by sharing the latest updates on news, events, and announcements.

It understands general questions like "What’s the latest news?" or "Are there any upcoming events?". You can also ask casual questions like "show me New York news" or "what's happening in Atlanta this month," and also specific questions such as "Get the latest news on 401k," "Show me events happening in New York," or "Show local news."

On prompting, it also provides updates based on the user’s location and their interests. Shows nearby events, local news stories, company updates, and news related to relevant people or topics the user cares about.

The agent helps users stay informed at all levels, from local to global.

View Company News & Events AI Agent in AI Agent Studio

To view the AI Agent, do the following:

  1. Navigate to All > AI Agent Studio > Overview.
  2. Select Company News & Events AI Agent.

To activate, refer to Activate Company News and Events AI Agent.

Tools used by Company News & Events AI Agent

Name Type Execution mode Display output
Take event action Scripts Autonomous true
Get next news and events Scripts Autonomous false
Generate news detailed response Scripts Autonomous true
Detail summary generator Scripts Autonomous false
Get latest events Scripts Autonomous false
Summarise news and events Scripts Autonomous false
Content processor Scripts Autonomous true
Get Filters Scripts Autonomous false
Get latest news Scripts Autonomous false
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