Check your approvals by using ServiceNow Otto for Virtual Agent

task brazil Updated Sep 10, 2026 1 min read check-your-approvals-using-now-assist-virtual-agent-emp-exp.md
Raw file servicenow.com

Check the approvals that are assigned to you by using the ServiceNow Otto for Virtual Agent AI chat window. By checking your approvals before you begin your tasks, you avoid working on tasks that weren't approved and focus on what needs to be done.

Before you begin

You can also perform the following steps in ServiceNow Otto for Virtual Agent for Microsoft Teams. You can check your pending approvals similarly.

Role required: None

Procedure

  1. Navigate to All > Self-Service > Employee Center.

  2. Select Open chat.

    ServiceNow Otto appears.

  3. Enter your query.

    To check your to-do approvals, you can enter instructions like Show my approvals, Show my pending approvals, or Show me my approvals due today/due this week/due later/due soon.

  4. View the list of approvals, under the To-do approvals, by selecting Start.

  5. View the list of pending approvals in detail by selecting Task Center in the response.

  6. From the list of approvals displayed, select the approval that you want to work on.

    The approval details are displayed in the card.

  7. Select Approve or Reject.

  8. Skip the action by selecting Skip.

  9. Check other approvals by selecting Continue.

  10. End the chat by selecting End chat.

Parent Topic:Using ServiceNow Otto for Employee Experience

Related topics

Check your to-do tasks by using the ServiceNow Otto for Virtual Agent

Check company news and events

View summarization for approvals

Manage approvals with Approval Assistance AI agent

Search documentation
Search document titles and file paths on the brazil branch