Modify defer load instance option
Deferred loading helps delay the loading of a resource or widget to improve the overall usability of the page.
Before you begin
Ensure you understand the deferred load behavior. For more information, see Create and edit a page using the Service Portal Designer and Configure widget loading order in Service Portal.
Role required: admin.
About this task
The deferred load is available for the following widgets.
- Content Experience
- Quick Links
- News Feed
- Popular Topics
- Relevant for you
- App Launcher
- My active Items
Procedure
-
Follow one of the steps:
-
Navigate to All > Service Portal > Service Portal Configuration > Widget Editor.
-
On the Employee Center home page, press and hold the control key, right-click the widget, and select Page in Designer.
The following page appears.
[Omitted image "defer-load-widgets.png"] Alt text: Defer load page on widgets
-
-
Click the Defer load icon.
-
Fill in the following fields as explained in Configure widget loading order in Service Portal.
[Omitted image "defer-load-ec.png"] Alt text: instance option defer widget
-
Click Save.
Result
Defer loading of the widget is enabled.
---
title: Modify defer load instance option
description: Deferred loading helps delay the loading of a resource or widget to improve the overall usability of the page.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/config-defer-load-instance-option.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Defer load in Employee Center, Portal performance optimization, Admin configurations, Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management]
---
# Modify defer load instance option
Deferred loading helps delay the loading of a resource or widget to improve the overall usability of the page.
## Before you begin
Ensure you understand the deferred load behavior. For more information, see [Create and edit a page using the Service Portal Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/t_ConfigureAPage.md) and [Configure widget loading order in Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/configure-widget-loading-order.md).
Role required: admin.
## About this task
The deferred load is available for the following widgets.
- Content Experience
- Quick Links
- News Feed
- Popular Topics
- Relevant for you
- App Launcher
- My active Items
## Procedure
1. Follow one of the steps:
1. Navigate to **All** > **Service Portal** > **Service Portal Configuration** > **Widget Editor**.
2. On the Employee Center home page, press and hold the control key, right-click the widget, and select **Page in Designer**.
The following page appears.
\[Omitted image "defer-load-widgets.png"\] Alt text: Defer load page on widgets
2. Click the **Defer load** icon.
3. Fill in the following fields as explained in [Configure widget loading order in Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/configure-widget-loading-order.md).
\[Omitted image "defer-load-ec.png"\] Alt text: instance option defer widget
4. Click **Save**.
## Result
Defer loading of the widget is enabled.
| title | Modify defer load instance option |
| description | Deferred loading helps delay the loading of a resource or widget to improve the overall usability of the page. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/config-defer-load-instance-option.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Defer load in Employee CenterPortal performance optimizationAdmin configurationsConfiguring Employee CenterEmployee CenterEmployeeWorksEmployee Service Management |