Create and configure an app for Meeting Extensions in the Microsoft Teams Developer Portal

task brazil Updated Sep 10, 2026 2 min read config-nc-use-meeting-ext-ms-teams-portal.md

Create and configure an app for Meeting Extensions in Microsoft Teams Developer Portal to fetch incident details during the conference call in Microsoft Teams.

Before you begin

Ensure you have installed Notify connector and other required plugins on your ServiceNow® instance. For more information, see Install Meeting Extensions for Microsoft Teams.

Role required: Microsoft Teams admin

Procedure

Log in to the Microsoft Teams portal at https://dev.teams.microsoft.com.
Create an app.
1. Navigate to Apps > New app.
2. Enter a valid name for the app in the Add app dialog box and select Add.
3. On the App details page, fill in the fields.

Field	Description
Short name	Name of your application. For example, ServiceNow Meeting Extensions for Microsoft Teams.
Full name	Full name of your application.
Application (client) ID	Unique identification number for the app.Note: This App ID is different from the generated Bot ID/App ID.
Short description	Brief description of the app.
Long description	Detailed description of the app.
Version	Version for the app. For example, 1.0.
Developer or company Name	Name of your company.
Website	Link to your company website.
Privacy policy	Link to the privacy statement for your app.
Terms of use	Link to the terms and conditions for your app.

4. Select **Save**.

Configure the Group and Channel app.
1. Navigate to Configure > App features > Group and Channel app.
2. On the Group and channel app details page, fill in the fields.

Field	Description
Configuration URL	The configuration URL in the following format: `https://<instance_name>.service-now.com/sn_now_teams_ext_meeting_configuration.do`
Scope	The meeting types Team or GroupChat,depending on where users can use your app.
Context	Select all context items from the list.
Users can reconfigure the app	Option to allow users to reconfigure the Meeting Extensions app.

3. Select **Save**.

Go to Single sign-on and enter the Application ID URI in the format api://<instance_name>.service-now.com/<client ID in Microsoft Azure>.

For information about the Client ID, see Create an app in Microsoft Teams to enable making calls.
Add a domain.
1. Navigate to Domains > Create your first domain.
2. Enter *.service-now.com in the Add domain dialog box to allow authorizations for ServiceNow URLs.
Select Publish.
Select Download the app package.

What to do next

Upload the app manifest in Microsoft Teams.

Parent Topic:Integrate Meeting Extensions self-configured app with Microsoft Teams

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---
title: Create and configure an app for Meeting Extensions in the Microsoft Teams Developer Portal
description: Create and configure an app for Meeting Extensions in Microsoft Teams Developer Portal to fetch incident details during the conference call in Microsoft Teams.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/config-nc-use-meeting-ext-ms-teams-portal.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Integrate Meeting Extensions self-configured app with Microsoft Teams, Integration for Agent Experience, Setup for integrating self-configured apps, Setup the Servicenow instance, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---

# Create and configure an app for Meeting Extensions in the Microsoft Teams Developer Portal

Create and configure an app for Meeting Extensions in Microsoft Teams Developer Portal to fetch incident details during the conference call in Microsoft Teams.

## Before you begin

Ensure you have installed Notify connector and other required plugins on your ServiceNow® instance. For more information, see [Install Meeting Extensions for Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/install-meeting-ext-ms-teams.md).

Role required: Microsoft Teams admin

## Procedure

1.  Log in to the Microsoft Teams portal at [https://dev.teams.microsoft.com](https://dev.teams.microsoft.com).

2.  Create an app.

    1.  Navigate to **Apps** &gt; **New app**.

    2.  Enter a valid name for the app in the Add app dialog box and select **Add**.

    3.  On the App details page, fill in the fields.

<table id="table_dnd_rwv_rwb"><thead><tr><th align="left">

Field

</th><th align="left">

Description

</th></tr></thead><tbody><tr><td>

Short name

</td><td>

Name of your application. For example, ServiceNow Meeting Extensions for Microsoft Teams.

</td></tr><tr><td>

Full name

</td><td>

Full name of your application.

</td></tr><tr><td>

Application \(client\) ID

</td><td>

Unique identification number for the app.**Note:** This App ID is different from the generated Bot ID/App ID.

</td></tr><tr><td>

Short description

</td><td>

Brief description of the app.

</td></tr><tr><td>

Long description

</td><td>

Detailed description of the app.

</td></tr><tr><td>

Version

</td><td>

Version for the app.

 For example, 1.0.

</td></tr><tr><td>

Developer or company Name

</td><td>

Name of your company.

</td></tr><tr><td>

Website

</td><td>

Link to your company website.

</td></tr><tr><td>

Privacy policy

</td><td>

Link to the privacy statement for your app.

</td></tr><tr><td>

Terms of use

</td><td>

Link to the terms and conditions for your app.

</td></tr></tbody>
</table>    4.  Select **Save**.

3.  Configure the Group and Channel app.

    1.  Navigate to **Configure** &gt; **App features** &gt; **Group and Channel app**.

    2.  On the Group and channel app details page, fill in the fields.

<table id="table_xg2_dgw_rwb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Configuration URL

</td><td>

The configuration URL in the following format:

 `https://<instance_name>.service-now.com/sn_now_teams_ext_meeting_configuration.do`

</td></tr><tr><td>

Scope

</td><td>

The meeting types **Team** or **GroupChat**,depending on where users can use your app.

</td></tr><tr><td>

Context

</td><td>

Select all context items from the list.

</td></tr><tr><td>

Users can reconfigure the app

</td><td>

Option to allow users to reconfigure the Meeting Extensions app.

</td></tr></tbody>
</table>    3.  Select **Save**.

4.  Go to **Single sign-on** and enter the Application ID URI in the format `api://<instance_name>.service-now.com/<client ID in Microsoft Azure>`.

    For information about the Client ID, see [Create an app in Microsoft Teams to enable making calls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/create-app-ms-teams.md).

5.  Add a domain.

    1.  Navigate to **Domains** &gt; **Create your first domain**.

    2.  Enter `*.service-now.com` in the Add domain dialog box to allow authorizations for ServiceNow URLs.

6.  Select **Publish**.

7.  Select **Download the app package**.


## What to do next

[Upload the app manifest in Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/upload-app-manifest-ms-teams.md).

**Parent Topic:**[Integrate Meeting Extensions self-configured app with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/setup-meeting-extensibility-single-tenant.md)