Modify the Recommended for you widget display

task brazil Updated Sep 10, 2026 1 min read config-recommended-for-you.md
Raw file servicenow.com

The Recommended for you widget displays catalog items and knowledge articles, enabling you to view information that is most relevant to you. You can configure the instance options to control the appearance of the widget, such as the title, number of items to display, and what category of items you want to view.

Before you begin

Role required: sp_admin or admin

Procedure

  1. Navigate to All > Self-Service > Employee Center.

    The Employee Center home page is displayed.

  2. Press and hold the control key, right-click the Recommended for you widget, and then select Instance Options.

    [Omitted image "reco-for-you-inst-opts.png"] Alt text: Recommended for you widget instance options.

  3. Configure the instance options.

Instance option

Description

Number of similar users used for prediction

Number of similar users for prediction. For example 25.

Recent activity cut off in days

Recent activity cut off in days. For example 30 days.

Title

Title of the widget.

Limit

Number of items to display in the widget. Default value: 3

Category

What category of items you want to view on the widget. The choices are:- knowledge

  • catalog
  • knowledge and catalog Default value: knowledge and catalog

List Type

How you want the items to appear on the widget. The choices are:- Card List

  • Simple List Default value: simple list

Card Behavior

The way you want the card to appear on the widget. The choices are:- single

  • wrap Default value: single

Load Configuration

Order in which the page and widgets data loads. Select one of the following options:- Asynchronous: First the page loads, then the widgets data loads. Users see content appear in the widgets as soon as each individual widget loads.

  • Synchronous: Page and widget data loads at the same time. The page remains blank until all the data loads.

Show empty state

Option to show the widget with empty state message.

4. Click **Save**.
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