Configure search source when AI search is disabled

---
title: Configure search source when AI search is disabled
description: In Employee Center, the AI search is enabled by default. In situations where the AI search is disabled, you can configure a search source from which to fetch search results.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/config-search-source.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [AI Search for Curated Experiences, Setup search experience, Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management]
---

# Configure search source when AI search is disabled

In Employee Center, the AI search is enabled by default. In situations where the AI search is disabled, you can configure a search source from which to fetch search results.

## Before you begin

Role required: admin

## About this task

The search source configuration limits the search to the content associated with the taxonomy. Employee Center uses the Zing search engine if the AI search is disabled.

## Procedure

1.  Navigate to **All** > **Service Portal** > **Portals**.

2.  Click **Employee Center**.

3.  From the **Search Sources** related list, click **New** to add a search source.

4.  On the form, fill in the fields.

    For more information, see [Define a search source](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/add-table-search-source.md).

5.  Click **Submit**.