Create an application registry entry in your ServiceNow instance
Register the application with the instance to participate in OAuth authorization.
Before you begin
Role required: oauth_admin
Procedure
-
Navigate to All > System OAuth > Application Registry.
-
Select New.
-
For the What kind of OAuth application field, select Configure an OIDC provider to verify ID tokens.
-
On the form, fill in the fields.
- Name: Enter a name to uniquely identify the record; for example, Microsoft Teams.
- Client ID: Enter the client ID value in the format
api://<instance-name>.service-now.com/<client-id>from the section Create an app in Microsoft Teams to enable making calls. - Client Secret: Enter any random value as client secret and make a note of it.
- Add an OAuth OIDC Provider Configuration record.
- Select OAuth OIDC Provider Configuration lookup to create a new record and select New.
- On the OIDC Provider Configuration New record form, fill in the fields.
|
Field |
Description |
|---|---|
|
OIDC Provider |
Name to uniquely identify the record. For example, Microsoft Teams meeting extensions. |
|
OIDC Metadata URL |
Enter value in the following format:
To copy tenant ID, see Create an app in Microsoft Teams to enable making calls. |
|
User claim |
Enter any preferred user-name. |
-
Generate a new OAuth token.
-
Navigate to Notify > Microsoft Teams > Configuration.
-
Open the record associated with the Requester by selecting Preview this record icon and then select Open Record.
-
Select the Get OAuth Token related link to refresh the token.
-
Select Update on the OAuth 2.0 Credentials form.
-
Select Update on the Microsoft Teams configuration form.
-
What to do next
After completing Meeting Extensions integration with Microsoft Teams, see the section Meeting Extensions for Microsoft Teams.
Parent Topic:Integrate Meeting Extensions self-configured app with Microsoft Teams
---
title: Create an application registry entry in your ServiceNow instance
description: Register the application with the instance to participate in OAuth authorization.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/create-app-registry-meeting-extensibility.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Integrate Meeting Extensions self-configured app with Microsoft Teams, Integration for Agent Experience, Setup for integrating self-configured apps, Setup the Servicenow instance, Integrating ServiceNow with Microsoft Teams and Microsoft 365, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---
# Create an application registry entry in your ServiceNow instance
Register the application with the instance to participate in OAuth authorization.
## Before you begin
Role required: oauth\_admin
## Procedure
1. Navigate to **All** > **System OAuth** > **Application Registry**.
2. Select **New**.
3. For the **What kind of OAuth application** field, select **Configure an OIDC provider to verify ID tokens**.
4. On the form, fill in the fields.
- Name: Enter a name to uniquely identify the record; for example, Microsoft Teams.
- Client ID: Enter the client ID value in the format `api://<instance-name>.service-now.com/<client-id>` from the section [Create an app in Microsoft Teams to enable making calls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/create-app-ms-teams.md).
- Client Secret: Enter any random value as client secret and make a note of it.
- Add an OAuth OIDC Provider Configuration record.
1. Select **OAuth OIDC Provider Configuration** lookup to create a new record and select **New**.
2. On the OIDC Provider Configuration New record form, fill in the fields.
<table id="table_tbr_bwl_gcc"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
OIDC Provider
</td><td>
Name to uniquely identify the record.
For example, Microsoft Teams meeting extensions.
</td></tr><tr><td>
OIDC Metadata URL
</td><td>
Enter value in the following format:
`https://login.microsoftonline.com/{tenant_id_from_azure}/v2.0/.well-known/openid-configuration`
To copy tenant ID, see [Create an app in Microsoft Teams to enable making calls](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/create-app-ms-teams.md).
</td></tr><tr><td>
User claim
</td><td>
Enter any preferred user-name.
</td></tr></tbody>
</table> 3. Right-click on the OIDC Provider Configuration New record form header and select **Save**.
4. Select **Submit**.
- Add an OAuth Entity Scope record.
1. Select **OAuth Entity Scopes** related list.
2. Add a record with the values `Default` in **Name** and `.default` in **OAuthscope**.
5. Select **Save** on the OAuth OIDC Entity form.
6. Generate a new OAuth token.
1. Navigate to **Notify** > **Microsoft Teams** > **Configuration**.
2. Open the record associated with the **Requester** by selecting **Preview this record** icon and then select **Open Record**.
3. Select the **Get OAuth Token** related link to refresh the token.
4. Select **Update** on the OAuth 2.0 Credentials form.
5. Select **Update** on the Microsoft Teams configuration form.
## What to do next
After completing Meeting Extensions integration with Microsoft Teams, see the section [Meeting Extensions for Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/meeting-extensibility-ms-teams.md).
**Parent Topic:**[Integrate Meeting Extensions self-configured app with Microsoft Teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/setup-meeting-extensibility-single-tenant.md)
| title | Create an application registry entry in your ServiceNow instance |
| description | Register the application with the instance to participate in OAuth authorization. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/create-app-registry-meeting-extensibility.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Integrate Meeting Extensions self-configured app with Microsoft TeamsIntegration for Agent ExperienceSetup for integrating self-configured appsSetup the Servicenow instanceIntegrating ServiceNow with Microsoft Teams and Microsoft 365ServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |