Create a company event

task brazil Updated Sep 10, 2026 3 min read create-company-event.md
Raw file servicenow.com

Use company events to configure a live-streamed event.

Before you begin

  • Role required: sn_cd.content_manager
  • To create and publish company events with greater efficiency, use a content template. For more information, see Create a Content template.
  • You can assign one or more content categories to the company event so employees can filter by category. See Create a content category.
  • Social engagement settings enable employees to view page count, select a reaction icon, or leave a comment. See Content engagement.

About this task

The company event content type is built using the Rich Content Editor and published to the employee portal via widgets. For an overview, see Company events.

Procedure

  1. Navigate to Content Publishing > Content Library.

  2. Select New.

  3. Select Company event under the Choose a content format section.

  4. Select Continue.

  5. Fill in the fields in the New content form.

    Field Description
    Event content record name The name that describes the content you are creating.
    Order The order in which the event appears in a widget. An event with a lesser value appears first.
    Active Indicates the content is active and available for use.

Field

Description

Location

Physical location of the event (if applicable).

Event start date and time

The date and time when the article becomes available for viewing on the portal.Note: The article becomes visible to specific users on a set date, based on the publish plan configurations.

Event end date and time

The date and time when the article is no longer available for viewing.

Optimize performance for high traffic volume

Supports an audience of up to 10,000 viewers.

Field

Description

Headline

The headline for the company event.

Subheadline

The secondary header for the company event.

Featured image

The image that will appear in the company event and as a thumbnail in the News feed widget in the Employee Center Pro.We recommend a 4:3 ratio for images.

Article content

Link to assemble the body of the company event using the Rich Content Editor. See Microsites

Content template (Optional)

Option to use a preconfigured template which provides a content layout and generates a publish plan. See Content templates.

Category

Select one or more categories to associate with the event.

Social engagement settings

If the Content Admin enabled social engagement, the following settings appear in the form to allow employees to engage with the event:- Allow comments

  • Allow reactions
  • Show page view count
6. Click **Save and continue** to proceed to publishing the event.
If you change the Content template after saving the Company event, the system deletes the auto-generated publish plans and generates new plans per the newly-selected Content template.

You are redirected to the **Publish** tab.

What to do next

Parent Topic:Company events

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