Creating content through Content Governance

task brazil Updated Sep 10, 2026 1 min read creating-content-governance.md

Raw file servicenow.com

When a content request item is assigned to you, create and schedule the content, then send it for approval.

Before you begin

Role required: sn_cd.content_manager

Procedure

Navigate to All > Content Governance > Assigned to me.
Click the content request you want to fulfill.
Change the state field to Work In Progress.
From the top-left menu, click Save.

If you click Update, the system returns you to the Assigned to me list and you must reopen the content request.
Scroll down to the content request item related list and select the request item.
Click Create Content.

Create and schedule the content in the Portal content.

Note: When you are creating the publish plan, the Inactive option is selected by default. When the content is approved, the system activates the publish plan. Alternatively, you can set a publishing duration. However, if you select Always active, the content will publish without approval.
Click Send for Review.

The system updates the content request status to In Review. To edit the content, you must revert the status to In Progress.

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---
title: Creating content through Content Governance
description: When a content request item is assigned to you, create and schedule the content, then send it for approval.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/creating-content-governance.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Managing content requests, Authoring and managing employee communications, Employee Center Pro, EmployeeWorks, Employee Service Management]
---

# Creating content through Content Governance

When a content request item is assigned to you, create and schedule the content, then send it for approval.

## Before you begin

Role required: sn\_cd.content\_manager

## Procedure

1. Navigate to **All** &gt; **Content Governance** &gt; **Assigned to me**.

2. Click the content request you want to fulfill.

3. Change the state field to **Work In Progress**.

4. From the top-left menu, click **Save**.

If you click **Update**, the system returns you to the Assigned to me list and you must reopen the content request.

5. Scroll down to the content request item related list and select the request item.

6. Click **Create Content**.

Create and schedule the content in the [Portal content](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/ec-streamline-content.md).

**Note:** When you are creating the publish plan, the **Inactive** option is selected by default. When the content is approved, the system activates the publish plan. Alternatively, you can set a publishing duration. However, if you select **Always active**, the content will publish without approval.

7. Click **Send for Review**.

The system updates the content request status to `In Review`. To edit the content, you must revert the status to `In Progress`.