Create image-based link content

task brazil Updated Sep 10, 2026 3 min read ec-content-library-portal-image.md
Raw file servicenow.com

Using the Content Library, you can upload a picture or graphic and link it to a url.

Before you begin

Role required: sn_cd.content_manager

Define the link: Add or modify links to other content sources

Procedure

  1. Navigate to Content Publishing > Content Library.

  2. Select New or existing content.

  3. Select Portal under the Select the Platform column.

  4. Select Image-based link under the Choose a content format section.

  5. Select Continue.

  6. Fill in the fields in the New content form.

Field

Description

Content name

The name that describes the content you are creating or editing.

Order

When you have multiple pieces of content that appear in a carousel, you can define the order they appear.Enter a number defining the order the content appears on the service portal or Employee Center. Content appears closer to the beginning of the carousel when assigned a lower number.

Note: Use increments of 100 when determining the order. This method makes it easier to edit. For example, you numbered your links 1, 2, 3, 4, 5 and wanted to place a new content after 2. You would have to renumber 3, 4, and 5. If you use 100, 200, and 300 and wanted to place content from 100 through 200, you would simply use any number from 101 through 199.

Active

Indicates the content is active and available for use.

Link

The URL link to content you want to appear on the Employee Center or Employee Center Pro.Select the Lookup using list icon ([Omitted image "magnify-glass-outline-icon.png"] Alt text: Lookup using list icon) to view a list of link content.

Note: Depending on your configurations or extensions, your link may open in a new window.

ImageClick to add an image

The image the URL is embedded in. Select the Click to add an image link to add an image.

7. Select **Save** to save the record and remain on the **Design** tab.
  1. Or, select Save and continue to save the record and move to the Publish tab.

    For information on publishing your content, see Create a publish plan for your content.

    To switch languages or translate your content, select the Language settings drop-down at the top, right side.

    To switch languages and have the fields on the form appear in a different language, select the Switch language button, at the top. This button only appears when the sn_cd.enable_language_switching system property is activated. This is similar to changing your language at login. For more information, see Properties installed with Content Publishing.

    To request your content to be translated into a different language, select the Translate content button at the top. This button only appears when the sn_cd.enable_localization_framework_integration system property is activated. For more information, see Properties installed with Content Publishing.

    • Content Governance

      When portal content is requested from Content Governance, the Content Request Items related list tab appears. Select the content request item to view information about the request. For more information, see Edit a content request item.

      When the Content Request Item has a state of Work in Progress, the Send for Review button appears.

      The content is sent to the Opened by or content requester person for review.

      Note: To edit the content after a review, the content request item state must be changed to Work in Progress.

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