Audiences
concept brazil Updated Sep 10, 2026 1 min read ecpro-audience.md
Target portal content and lifecycle event activities to specified audiences with audience records.
| For | Use case |
|---|---|
| Portal content | Defines the conditions or criteria that a user must meet to see content in the portal. See Scheduling the delivery of content for more information. |
| Org chart page and my team widget | Defines when new hires display on the org chart page and my team widget in the portal. |
| Lifecycle event activity | (Enterprise Onboarding and Transitions) Defines whether the activity should trigger for the lifecycle event case. |
-
Scoped cache
You can add scoped cache for HR criteria to optionally save the evaluation results in cache. This is an optional feature that is available by passing a Boolean "true" as the "useCache" parameter.
You can also define how long in minutes to retain the cached entries via the sn_hr_core.cache.hrcriteria.ttl system property.
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---
title: Audiences
description: Target portal content and lifecycle event activities to specified audiences with audience records.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/ecpro-audience.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reusable components, Setup employee communications, Configuring Employee Center Pro, Employee Center Pro, EmployeeWorks, Employee Service Management]
---
# Audiences
Target portal content and lifecycle event activities to specified audiences with audience records.
|For|Use case|
|---|--------|
|Portal content|Defines the conditions or criteria that a user must meet to see content in the portal. See [Scheduling the delivery of content](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/ecpro-schedule-content.md) for more information.|
|Org chart page and my team widget|Defines when new hires display on the org chart page and my team widget in the portal.|
|Lifecycle event activity|\(Enterprise Onboarding and Transitions\) Defines whether the activity should trigger for the lifecycle event case.|
- **Scoped cache**
You can add scoped cache for HR criteria to optionally save the evaluation results in cache. This is an optional feature that is available by passing a Boolean "true" as the "useCache" parameter.
You can also define how long in minutes to retain the cached entries via the sn\_hr\_core.cache.hrcriteria.ttl system property.
| title | Audiences |
| description | Target portal content and lifecycle event activities to specified audiences with audience records. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/ecpro-audience.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Reusable componentsSetup employee communicationsConfiguring Employee Center ProEmployee Center ProEmployeeWorksEmployee Service Management |