Work with org chart and profiles
Interact with employee profiles and organizational charts using conversational capabilities to find and access information.
Before you begin
Role required: none
About this task
You can find employee information and navigate organizational structures through chat interactions.
Procedure
-
In the left navigation, select Org Chart.
The org chart page displays your position in the organizational hierarchy with one level above and below.
-
To view additional organizational levels, select Show More.
Levels associated to your position appear in the chart.
-
To search for a specific employee, enter their name in the search field.
Note: The search function locates employees across the organization without requiring manual navigation through hierarchy levels.
-
Try the following chat interactions to find information about your organization and employees.
Input Response Who is [employee name]?Chat displays a widget with the employee basic information and a link to the full profile. Show org of [employee name]Chat responds with information about the employee team size and organizational details. Show [employee name]The org chart updates to display the requested employee organizational context. This applies only when already viewing the org chart. Who reports to [manager name]?View relevant team information and navigation options. Who is [employee name] manager?View relevant team information and navigation options. -
Use the chart hierarchy and chat interactions to find employee organizational and profile details.
Result
You can find employee information and navigate organizational structures using natural language interactions.
---
title: Work with org chart and profiles
description: Interact with employee profiles and organizational charts using conversational capabilities to find and access information.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/emp-slate-ai-profile-org-chart.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-04-02"
reading_time_minutes: 1
keywords: [AI assistant, conversational search, employee search, organizational questions]
breadcrumb: [Employee org chart, Working with EmployeeWorks capabilities, ServiceNow EmployeeWorks Web App, EmployeeWorks, Employee Service Management]
---
# Work with org chart and profiles
Interact with employee profiles and organizational charts using conversational capabilities to find and access information.
## Before you begin
Role required: none
## About this task
You can find employee information and navigate organizational structures through chat interactions.
## Procedure
1. In the left navigation, select **Org Chart**.
The org chart page displays your position in the organizational hierarchy with one level above and below.
2. To view additional organizational levels, select **Show More**.
Levels associated to your position appear in the chart.
3. To search for a specific employee, enter their name in the search field.
**Note:** The search function locates employees across the organization without requiring manual navigation through hierarchy levels.
4. Try the following chat interactions to find information about your organization and employees.
|Input|Response|
|-----|--------|
|`Who is [employee name]?`|Chat displays a widget with the employee basic information and a link to the full profile.|
|`Show org of [employee name]`|Chat responds with information about the employee team size and organizational details.|
|`Show [employee name]`|The org chart updates to display the requested employee organizational context. This applies only when already viewing the org chart.|
|`Who reports to [manager name]?`|View relevant team information and navigation options.|
|`Who is [employee name] manager?`|View relevant team information and navigation options.|
5. Use the chart hierarchy and chat interactions to find employee organizational and profile details.
## Result
You can find employee information and navigate organizational structures using natural language interactions.
| title | Work with org chart and profiles |
| description | Interact with employee profiles and organizational charts using conversational capabilities to find and access information. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/emp-slate-ai-profile-org-chart.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-04-02 |
| reading_time_minutes | 1 |
| keywords | AI assistantconversational searchemployee searchorganizational questions |
| breadcrumb | Employee org chartWorking with EmployeeWorks capabilitiesServiceNow EmployeeWorks Web AppEmployeeWorksEmployee Service Management |