Disable favorites

---
title: Disable favorites
description: Enable or disable the favorites options to display the favorites icon and access your favorites list for quick use. Favorites functionality is enabled by default on Employee Center and MESP.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/enable-favorites.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Cross-channel favorites, Setup Employee Center browse experience features, Configuring Employee Center, Employee Center, EmployeeWorks, Employee Service Management]
---

# Disable favorites

Enable or disable the favorites options to display the favorites icon and access your favorites list for quick use. Favorites functionality is enabled by default on Employee Center and MESP.

## Before you begin

Role required: admin

## About this task

Using the **Favorites** option, you can do the following:

-   Display the favorite icon on the supported content types in portal and app.
-   Display the **My Favorites** menu item in the portal header.
-   Access the list of all your favorites that are bookmarked for quick reference from the menu item.

The **Favorites** feature is enabled by default.

**Note:** For portals other than EC and MESP, you can enable the favorites option by selecting the **Enable favorites** from **Service Portal** > **Portals** > **Employee Center** > **Quick start config**.

Use the following steps to disable the favorites option.

## Procedure

1.  Navigate to **All** > **Employee Center** > **Administration** > **Portal configuration**.

2.  Edit the portal to suit your needs.

    For more information on the portal form fields and description, see [Create a portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-user-interface/create-a-portal.md).

3.  On the Employee Center portal, deselect the **Enable favorites** option to disable **My favorites** in the portal.

    On MESP, Favorites is enabled by default.

    **Note:** To disable **Favorites** on MESP, contact support.


## Result

The Favorite functionality is turned off.