Configure additional themes
Configure themes and set audience criteria to apply different branding to specific user groups.
Before you begin
Role required: admin
About this task
Configure multiple themes to provide different branding experiences based on user criteria. You can create new themes or add existing themes to your experience.
Procedure
-
Navigate to your Admin Home page on your instance.
Applications and plugins based on your admin entitlement status appear.
-
Select Configure > Appearance > Additional themes.
The configuration panel summary opens with branding and other configuration options.
-
Select the option to add additional themes.
- Select Create new theme to build a theme from scratch
- Select Add existing theme to use a previously created theme The theme creation or selection interface opens.
-
Select the Create new theme to configure new theme properties.
[Omitted image "es-theme-edit-config.png"] Alt text: Edit form for an additional theme with Theme, Available for, Status, and Order fields
-
Specify a descriptive name, upload logos and branding elements, and set color schemes and visual styling.
-
Select View/Add user criteria to define the target user criteria for the theme.
[Omitted image "es-user-criteria-form.png"] Alt text: User Criteria form with Name, Companies, Groups, Locations, Roles, and Departments fields
-
Select the user criteria from the available options, which include user roles, groups, companies, departments, geographic locations, advanced, and more.
-
Save the user criteria configuration.
-
-
Select Save.
The saved theme appears in the additional themes list and is available for users based on the defined criteria.
-
Validate the theme by impersonating a different user.
The selected theme applies based on the user criteria.
Result
Users who match the defined audience criteria automatically see the customized theme. Users who don't match any specific criteria receive the default theme.
What to do next
Monitor theme performance and user feedback to optimize the audience targeting criteria and theme designs.
Related topics
---
title: Configure additional themes
description: Configure themes and set audience criteria to apply different branding to specific user groups.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/es-configure-multi-theme.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-06-04"
reading_time_minutes: 1
keywords: [configure themes, branding, audience targeting]
breadcrumb: [Employee Slate \(built for Now Assist\), EmployeeWorks, Employee Service Management]
---
# Configure additional themes
Configure themes and set audience criteria to apply different branding to specific user groups.
## Before you begin
Role required: admin
## About this task
Configure multiple themes to provide different branding experiences based on user criteria. You can create new themes or add existing themes to your experience.
## Procedure
1. Navigate to your **Admin Home** page on your instance.
Applications and plugins based on your admin entitlement status appear.
2. Select **Configure** > **Appearance** > **Additional themes**.
The configuration panel summary opens with branding and other configuration options.
3. Select the option to add additional themes.
- Select **Create new theme** to build a theme from scratch
- Select **Add existing theme** to use a previously created theme
The theme creation or selection interface opens.
4. Select the **Create new theme** to configure new theme properties.
\[Omitted image "es-theme-edit-config.png"\] Alt text: Edit form for an additional theme with Theme, Available for, Status, and Order fields
5. Specify a descriptive name, upload logos and branding elements, and set color schemes and visual styling.
6. Select **View/Add user criteria** to define the target user criteria for the theme.
\[Omitted image "es-user-criteria-form.png"\] Alt text: User Criteria form with Name, Companies, Groups, Locations, Roles, and Departments fields
1. Select the user criteria from the available options, which include user roles, groups, companies, departments, geographic locations, advanced, and more.
2. Save the user criteria configuration.
7. Select **Save**.
The saved theme appears in the additional themes list and is available for users based on the defined criteria.
8. Validate the theme by impersonating a different user.
The selected theme applies based on the user criteria.
## Result
Users who match the defined audience criteria automatically see the customized theme. Users who don't match any specific criteria receive the default theme.
## What to do next
Monitor theme performance and user feedback to optimize the audience targeting criteria and theme designs.
**Related topics**
[User criteria form and reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/es-audience-applicability-criteria.md)
| title | Configure additional themes |
| description | Configure themes and set audience criteria to apply different branding to specific user groups. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/es-configure-multi-theme.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-06-04 |
| reading_time_minutes | 1 |
| keywords | configure themesbrandingaudience targeting |
| breadcrumb | Employee Slate \(built for Now Assist\)EmployeeWorksEmployee Service Management |