Configure knowledge widget
Control the visibility of author and last updated fields in the Knowledge widget using widget instance properties.
Before you begin
Role required: admin
About this task
The Knowledge widget displays knowledge articles to employees. You can configure widget instance properties to show or hide the author name and last updated date fields.
Procedure
-
Navigate to All > AI Experience Framework Components > Widget Instances.
-
Open the Knowledge widget instance record.
-
In the Properties field, locate the visibility properties for the Knowledge widget.
[Omitted image "es-aix-page-property.png"] Alt text: AIX Widget Instance record showing Knowledge Article properties with showAuthor and showLastUpdated settings
The properties control which metadata fields appear in the widget.
-
Set the showAuthor property to
trueorfalse.When set to
true, the author name appears on knowledge articles. When set tofalse, the author name is hidden. -
Set the showLastUpdated property to
trueorfalse.When set to
true, the last updated date appears on knowledge articles. When set tofalse, the last updated date is hidden. -
Select Update.
Result
The Knowledge widget displays or hides the author and last updated fields based on your configuration.
---
title: Configure knowledge widget
description: Control the visibility of author and last updated fields in the Knowledge widget using widget instance properties.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/eslate-configure-knowledge-widget.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2025-01-27"
reading_time_minutes: 1
keywords: [Knowledge widget, widget configuration, employee slate, widget properties, visibility settings]
breadcrumb: [Knowledge widget, Tasks and requests, Working with EmployeeWorks capabilities, ServiceNow EmployeeWorks Web App, EmployeeWorks, Employee Service Management]
---
# Configure knowledge widget
Control the visibility of author and last updated fields in the Knowledge widget using widget instance properties.
## Before you begin
Role required: admin
## About this task
The Knowledge widget displays knowledge articles to employees. You can configure widget instance properties to show or hide the author name and last updated date fields.
## Procedure
1. Navigate to **All** > **AI Experience Framework Components** > **Widget Instances**.
2. Open the **Knowledge** widget instance record.
3. In the Properties field, locate the visibility properties for the Knowledge widget.
\[Omitted image "es-aix-page-property.png"\] Alt text: AIX Widget Instance record showing Knowledge Article properties with showAuthor and showLastUpdated settings
The properties control which metadata fields appear in the widget.
4. Set the **showAuthor** property to `true` or `false`.
When set to `true`, the author name appears on knowledge articles. When set to `false`, the author name is hidden.
5. Set the **showLastUpdated** property to `true` or `false`.
When set to `true`, the last updated date appears on knowledge articles. When set to `false`, the last updated date is hidden.
6. Select **Update**.
## Result
The Knowledge widget displays or hides the **author** and **last updated** fields based on your configuration.
| title | Configure knowledge widget |
| description | Control the visibility of author and last updated fields in the Knowledge widget using widget instance properties. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/eslate-configure-knowledge-widget.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2025-01-27 |
| reading_time_minutes | 1 |
| keywords | Knowledge widgetwidget configurationemployee slatewidget propertiesvisibility settings |
| breadcrumb | Knowledge widgetTasks and requestsWorking with EmployeeWorks capabilitiesServiceNow EmployeeWorks Web AppEmployeeWorksEmployee Service Management |