Extend On-Call Scheduling users to initiate Microsoft Teams Chat
View the list of On-Call Scheduling users in Start Microsoft Teams chat for a change, request, or a request item.
Before you begin
Role required: admin
Procedure
-
In the navigation filter, enter
sys_properties.list.The list of properties in the System Properties [sys_properties] table appears.
[Omitted image "sys-properties.png"] Alt text: System properties list.
-
In the Name search field, enter
sn_tcm_collab_hook.on_call_tables_for_start_chat_action. -
Select sn_tcm_collab_hook.on_call_tables_for_start_chat_action system property.
[Omitted image "sn-tcm-collab-system-property.png"] Alt text: TCM system property details.
-
In the Value field, provide the tables to which you must extend the functionality.
Example: change, request.
-
Select Update.
Parent Topic:Include On-call scheduling users to initiate Microsoft Teams chat
---
title: Extend On-Call Scheduling users to initiate Microsoft Teams Chat
description: View the list of On-Call Scheduling users in Start Microsoft Teams chat for a change, request, or a request item.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/extend-on-call-users-start-chat-it.html
release: brazil
product: Employee Experience Foundation
classification: employee-experience-foundation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Include On-call scheduling users, IT Service Management integration, Microsoft Teams Integration for Employee Experience, Configure, ServiceNow for Microsoft Teams and Microsoft 365, EmployeeWorks, Employee Service Management]
---
# Extend On-Call Scheduling users to initiate Microsoft Teams Chat
View the list of On-Call Scheduling users in Start Microsoft Teams chat for a change, request, or a request item.
## Before you begin
Role required: admin
## Procedure
1. In the navigation filter, enter `sys_properties.list`.
The list of properties in the System Properties \[sys\_properties\] table appears.
\[Omitted image "sys-properties.png"\] Alt text: System properties list.
2. In the Name search field, enter `sn_tcm_collab_hook.on_call_tables_for_start_chat_action`.
3. Select **sn\_tcm\_collab\_hook.on\_call\_tables\_for\_start\_chat\_action** system property.
\[Omitted image "sn-tcm-collab-system-property.png"\] Alt text: TCM system property details.
4. In the Value field, provide the tables to which you must extend the functionality.
Example: change, request.
5. Select **Update**.
**Parent Topic:**[Include On-call scheduling users to initiate Microsoft Teams chat](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/on-call-users-start-chat-it.md)
| title | Extend On-Call Scheduling users to initiate Microsoft Teams Chat |
| description | View the list of On-Call Scheduling users in Start Microsoft Teams chat for a change, request, or a request item. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/employee-service-management/employee-experience-foundation/extend-on-call-users-start-chat-it.html |
| release | brazil |
| product | Employee Experience Foundation |
| classification | employee-experience-foundation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Include On-call scheduling usersIT Service Management integrationMicrosoft Teams Integration for Employee ExperienceConfigureServiceNow for Microsoft Teams and Microsoft 365EmployeeWorksEmployee Service Management |