Extend On-Call Scheduling users to initiate Microsoft Teams Chat

task brazil Updated Sep 10, 2026 1 min read extend-on-call-users-start-chat-it.md
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View the list of On-Call Scheduling users in Start Microsoft Teams chat for a change, request, or a request item.

Before you begin

Role required: admin

Procedure

  1. In the navigation filter, enter sys_properties.list.

    The list of properties in the System Properties [sys_properties] table appears.

    [Omitted image "sys-properties.png"] Alt text: System properties list.

  2. In the Name search field, enter sn_tcm_collab_hook.on_call_tables_for_start_chat_action.

  3. Select sn_tcm_collab_hook.on_call_tables_for_start_chat_action system property.

    [Omitted image "sn-tcm-collab-system-property.png"] Alt text: TCM system property details.

  4. In the Value field, provide the tables to which you must extend the functionality.

    Example: change, request.

  5. Select Update.

Parent Topic:Include On-call scheduling users to initiate Microsoft Teams chat

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