Customize Import Messages from Microsoft Teams UI action

task brazil Updated Sep 10, 2026 1 min read import-messages-ui-action-hr.md
Raw file servicenow.com

Enables you to extend the Import Messages from Microsoft Teams UI action to the tables you require.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > ServiceNow for Microsoft 365 > UI Actions.

  2. Open the existing Import Messages from Microsoft Teams UI action in a new window.

  3. On the UI Actions screen, click New.

  4. On the UI Action form, fill the fields.

Field

Description

Name

Name of the UI action. Ex: Import Messages from Microsoft Teams

Table

Table to which the Import Messages from Microsoft Teams UI action is to be available

Application

HR Service Delivery integration with Microsoft Teams

Form button

Check this option

Show insert

Clear this option

Client

Check this option

Condition

Copy and paste the condition of the existing Import Messages from Microsoft Teams. Modify the column name as required.

Script

Copy and paste the script of the existing Import Messages from Microsoft Teams. Modify the column name as required.

Workspace Form Button

Check this option.Copy and paste the Workspace Client Scriptof the existing Import Messages from Microsoft Teams. Modify the column name as required.

5. Click **Submit**.

Parent Topic:Customize UI actions for HR Service Delivery integration with Microsoft Teams

Search documentation
Search document titles and file paths on the brazil branch