Office Mailbox to Catalog Field Mappings form

reference brazil Updated Sep 10, 2026 1 min read mailbox-catalog-mapping-form.md
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The Office Mailbox to Catalog Field Mappings form helps you map an email field to a catalog item field.

Field

Description

Catalog item

Catalog item that the email fields must be mapped to.This field is automatically set to the Catalog item selected for the mapping configuration record.

Application

Application scope of the record.This field is automatically set to the application scope of your instance.

Catalog item field

Catalog item field that must be mapped to the email field.

Mailbox item property

Email field that must be mapped to the catalog item field.

Active

Option to activate the record.

**Parent Topic:**[ServiceNow Add-in for Microsoft 365 reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/employee-service-management/employee-experience-foundation/sn-addin-for-ms365-reference.md)
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